Lux Housekeeping Associate - MOstay & Growth

Mandarin Oriental Hotel Group Limited; Muscat; On-site; OMR 3,900 - 5,800; Full time

Benefits offered by this job

Learning & Development

MOstay

Wellness program

Retirement plan

Job summary

Mandarin Oriental Muscat invites applications for a Houseperson to join our Housekeeping team. You will help maintain cleanliness in guest corridors, pantries, offices and storage areas while supporting linen delivery and pantry set-ups.

The role involves ensuring timely handling of guest requests, inventory controls, and collaboration with colleagues across Housekeeping to uphold the hotel’s luxury standards.

Responsibilities

• Ensures the cleanliness of storage areas, flower office, housekeeping pantries and back of house areas
• Refills all pantries with minibar items, follows the first-in-first-out process and carries out inventory controls
• Ensures that extra beds, baby cots and sofa beds are stored and set up correctly and in accordance with our standards
• Supports the florists in delivering flower arrangements from flower storage to the floors
• Refills and organizes all guest supplies and amenities in the storages and pantries
• Refills the housekeeping pantries and storages with fresh linen
• Responsible for receiving fresh linen and handing over dirty linen to the laundry company
• Supports the laundry, room attendants and public cleaning attendants in peak times
• Ensures a clean, comfortable, well maintained and welcoming environment
• Ensures all equipment and cleaning supplies are used correctly and in accordance with the local regulations
• Undertakes regular deep cleaning duties and inventory controls
• Provides a seamless, efficient and friendly service at all times
• Provides training for new starters, apprentices and trainees
• Handles all guest request to ensure satisfaction
• Complies to the hygiene and safety standards of Mandarin Oriental Hotel Group
• Reports technical defects and missing room items
• Collects guests' preferences
• Actively reviews processes and voices ideas and suggestions
• Completes department relevant administrative tasks
• Other reasonable tasks may be assigned by the direct manager or a senior manager on duty

Job description

Mandarin Oriental Muscat invites applications for a Houseperson to join our Housekeeping team. You will help maintain cleanliness in guest corridors, pantries, offices and storage areas while supporting linen delivery and pantry set-ups.

The role involves ensuring timely handling of guest requests, inventory controls, and collaboration with colleagues across Housekeeping to uphold the hotel’s luxury standards.