Housekeeping Supervisor - Lead Guest Experience

Hilton; As Sudiyah; On-site; OMR 15,000 - 27,000; Full time

Benefits offered by this job

Incredible travel perks

Paid parental leave

Crisis concierge

Mental health resources

Job summary

Hilton is seeking a Housekeeping Supervisor to lead the housekeeping team with a focus on cleanliness and guest satisfaction. You will train, schedule, and supervise staff while ensuring adherence to hotel standards.

The role requires English proficiency, strong leadership, and prior supervisory experience in a hotel setting. A High School Diploma is required, with a hospitality degree preferred.

Qualifications

• Minimum 1–2 years of relevant experience in housekeeping or hospitality.
• Previous supervisory or team-lead experience preferred.
• Diploma or Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, or related field is preferred.

Responsibilities

• Supervise housekeeping team: train, schedule, and oversee staff to maintain cleanliness and quality in guest rooms.
• Conduct room and area inspections to ensure cleanliness and maintenance standards are met.
• Coordinate maintenance needs: report and follow up on facility concerns promptly.
• Oversee deep cleaning and special housekeeping initiatives as part of ongoing quality.Manage inventory and equipment: maintain stock levels and proper maintenance of equipment.
• Delight our guests: ensure excellent service, including VIP and special guest requests.

Skills

Leadership

Team management

English proficiency

Quality standards

Inspection skills

Education

High School Diploma

Hospitality degree preferred

Job description

Hilton is seeking a Housekeeping Supervisor to lead the housekeeping team with a focus on cleanliness and guest satisfaction. You will train, schedule, and supervise staff while ensuring adherence to hotel standards.

The role requires English proficiency, strong leadership, and prior supervisory experience in a hotel setting. A High School Diploma is required, with a hospitality degree preferred.