Handover Specialist

red sea global; As Sudiyah; On-site; OMR 7,800 - 13,000; Full time

Job summary

Red Sea Global is seeking a Handover Coordinator to support client handover activities and ensure a seamless delivery experience. You will coordinate documentation, schedules, and cross-functional inputs, while maintaining audit-ready records.

You will work with Sales, Engineering, Legal and Customer Experience teams to prepare packs, checklists and compliance documents, ensuring timely handovers and client satisfaction.

Qualifications

• Bachelor's degree in Business Administration, Real Estate or related field.
• 2 years of handover coordination or related experience.
• Proficient in documentation, client communications, scheduling and CRM usage.

Responsibilities

• Assist in coordinating the client handover process and ensure documentation readiness.
• Track deliverables, follow up with internal stakeholders, and update logs.
• Prepare handover packs, checklists, manuals and compliance documents.
• Coordinate with Sales, Engineering, Legal and Customer Experience teams for inputs.
• Schedule client handover appointments, walkthroughs and orientation sessions.
• Attend and support client handover meetings and capture issues for resolution.
• Maintain digital and physical filing systems per audit and quality controls.
• Track progress of readiness, defects closure and documentation completion.
• Provide administrative support to the Handover Manager and team.

Skills

Handover coordination

Document preparation

Client communication

Scheduling & logistics

Data entry & tracking

Compliance awareness

CRM systems

Reporting & follow-up

Education

Bachelor's degree in Business Administration or Real Estate

Tools

CRM software

Job description

Be the change. Join the world's most visionary developer.

Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.

We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.

Join RSG and be part of the positive change for Saudi Arabia and the world.

Job Purpose

• Assist in coordinating the client handover process by supporting documentation readiness, cross-functional collaboration, and on-ground execution of handover activities.
• The role ensures that all deliverables are prepared in accordance with RSG's procedures and that clients receive a seamless and professional handover experience.

Job Responsibilities

• Support the implementation of handover plans by tracking deliverables, following up with internal
• stakeholders, and updating handover documentation and logs.
• Prepare and compile handover packs, checklists, manuals, and compliance documents to ensure
• completeness prior to client delivery.
• Coordinate with Sales, Engineering, Legal, and Customer Experience teams to gather required inputs for the handover package.
• Assist in scheduling client handover appointments, walkthroughs, and orientation sessions, and ensure all logistics are in place.
• Attend and support client handover meetings, capturing any issues raised and ensuring timely resolution in coordination with relevant teams.
• Maintain the digital and physical filing system for all handover-related documentation in line with audit and quality control procedures.
• Track and report on the progress of handover readiness, defects closure, and documentation
• completion.
• Provide administrative and operational support to the Handover Manager and team, contributing to service efficiency and client satisfaction.
• Ensure that the client experience during the handover phase reflects RSG brand values and
• professionalism.
• Support the continuous improvement of handover processes by providing feedback and identifying areas for optimization.

Job Requirements

• Academic Qualifications Bachelor's degree in Business Administration, Real Estate, or a related field.
• Years of Experience 2 years to relevant experience.
• Handover Coordination (Intermediate)
• Document Preparation & Review (Intermediate)
• Client Communication (Intermediate)
• Scheduling & Logistics Support (Intermediate)
• Data Entry & Tracking (Advanced)
• Compliance Awareness (Intermediate)
• CRM and Handover Systems (Foundational)
• Reporting & Follow-Up (Intermediate)

For more information about Red Sea Global, visit:

• X (formerly Twitter): https://x.com/RedSeaGlobal