Banquet Operations Lead & Guest Experience

The Ritz-Carlton Hotel Company, L.L.C.; As Sudiyah; On-site; OMR 8,000 - 12,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Oman is seeking a dedicated team leader for a vital role in ensuring seamless service and guest satisfaction. Responsibilities include managing staff performance, ensuring cleanliness in the banquet area, and maintaining high service standards. The position requires a high school diploma, supervisory experience, and at least one year of related work experience. Ideal candidates are expected to demonstrate professionalism, strong leadership, and excellent communication skills.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Ensure staff is working together as a team.
• Inspect grooming and attire of staff and rectify deficiencies.
• Communicate with guests to ensure needs are met.

Skills

Team leadership

Cleaning and sanitization

Customer service

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Oman is seeking a dedicated team leader for a vital role in ensuring seamless service and guest satisfaction. Responsibilities include managing staff performance, ensuring cleanliness in the banquet area, and maintaining high service standards. The position requires a high school diploma, supervisory experience, and at least one year of related work experience. Ideal candidates are expected to demonstrate professionalism, strong leadership, and excellent communication skills.