Guest Services Agent - Concierge & Guest Satisfaction

The Ritz-Carlton Hotel Company, L.L.C.; As Sudiyah; On-site; OMR 9,612 - 13,457; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. is seeking a dedicated guest service associate to manage guest requests and provide information on property amenities. The role requires clear communication and a professional demeanor.

The position is full-time and based in Al Buraymi Governorate, Oman. Ideal candidates should have a high school diploma. No prior experience is necessary, making this an excellent opportunity for newcomers to the hospitality industry.

Qualifications

• High school diploma or G.E.D. equivalent required.
• No related work experience necessary.
• No supervisory experience required.

Responsibilities

• Answer and process guest requests via multiple communication channels.
• Log guest requests into computer and ensure resolution.
• Provide information about room features and property amenities.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. is seeking a dedicated guest service associate to manage guest requests and provide information on property amenities. The role requires clear communication and a professional demeanor.

The position is full-time and based in Al Buraymi Governorate, Oman. Ideal candidates should have a high school diploma. No prior experience is necessary, making this an excellent opportunity for newcomers to the hospitality industry.