General Manager - Mövenpick Hotel Muscat Bausher

Accor; Muscat; On-site; OMR 26,000 - 42,000; Full time

Job summary

Accor is seeking a General Manager in Muscat to lead all hotel operations, including rooms division, food & beverage, sales, marketing, and finance. You will drive guest satisfaction, financial performance, and strategic growth while upholding Accor's standards and local regulations.

Lead a diverse team, develop budgets, forecast performance, manage costs, and build strong relationships with owners and community partners.

Qualifications

• Proven experience as a General Manager in the hospitality industry or related field.
• Strong track record in strategic planning and project leadership.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).

Responsibilities

• Develop and implement strategic plans to achieve business goals and enhance overall performance
• Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation
• Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance
• Ensure the highest standards of guest service and satisfaction are consistently met.
• Manage financial performance, including budgeting, forecasting, and cost control measures.
• Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners.
• Drive revenue growth through innovative marketing strategies and business development initiatives.
• Ensure compliance with local regulations, brand standards, and company policies.
• Implement and monitor quality assurance programs to maintain service excellence.
• Stay abreast of industry trends and competitor activities to maintain a competitive edge.
• Represent the hotel at industry events and in the local community to enhance brand visibility

Skills

Leadership

Strategic planning

Revenue management

Guest service

Financial management

Communication

People management

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Job description

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.

Job Description

• Develop and implement strategic plans to achieve business goals and enhance overall performance
• Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation
• Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance
• Ensure the highest standards of guest service and satisfaction are consistently met.
• Manage financial performance, including budgeting, forecasting, and cost control measures.
• Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners.
• Drive revenue growth through innovative marketing strategies and business development initiatives.
• Ensure compliance with local regulations, brand standards, and company policies.
• Implement and monitor quality assurance programs to maintain service excellence.
• Stay abreast of industry trends and competitor activities to maintain a competitive edge.
• Represent the hotel at industry events and in the local community to enhance brand visibility

Qualifications

• Proven experience as a General Manager in the hospitality industry or a related field
• Strong track record in strategic planning and project leadership
• Exceptional leadership skills with the ability to motivate and develop high-performing teams
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders
• Demonstrated commercial acumen and financial management expertise
• In-depth knowledge of hotel operations, including rooms division, food and beverage, and MICE
• Proficiency in revenue management and performance optimization techniques
• Strong problem-solving skills and ability to make decisions in fast-paced environments
• Familiarity with local regulations and business practices in the region
• Innovative mindset with a focus on continuous improvement and guest satisfaction
• Ability to represent the brand professionally and build strong community relationships
• Flexibility to work extended hours and handle high-pressure situations
• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)

Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.