F&B Supervisor - Fast-Paced Restaurant Ops Leader

Hyatt Hotels Corporation; Dhofar; On-site; OMR 15,000 - 23,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Restaurant Supervisor to oversee front and back of house operations and ensure exceptional guest service in a fast-paced hotel environment. You will train staff, manage schedules, and maintain high standards of cleanliness and hygiene while controlling costs and inventory.

The role requires supervisory experience in hospitality, strong problem-solving skills, and the ability to work well under pressure.

Qualifications

• High school diploma or GED equivalent.
• At least 1 year of supervisory experience.
• Previous hotel industry experience is preferred.
• Strong interpersonal and problem-solving abilities; reliable and professional under pressure.
• Ability to work cohesively as part of a team and focus on guest needs.

Responsibilities

• Oversee all front and back of the house restaurant operations.
• Ensure customer satisfaction by promoting excellent service and addressing complaints professionally.
• Train new employees and provide ongoing training; prepare weekly department schedules and monitor attendance.
• Maintain cleanliness and grooming standards.
• Be flexible to changing duties and rosters to meet business needs.
• Supervise quality control for food and beverage; monitor stock and costs.
• Monitor cash flow and settle outstanding bills.
• Generate weekly, monthly, and annual reports; attend quarterly P&L meetings.

Skills

Supervisory experience

Customer service

Team leadership

Problem solving

Education

High school diploma

Tools

POS systems

Hotel PMS

Job description

Hyatt Hotels Corporation seeks a Restaurant Supervisor to oversee front and back of house operations and ensure exceptional guest service in a fast-paced hotel environment. You will train staff, manage schedules, and maintain high standards of cleanliness and hygiene while controlling costs and inventory.

The role requires supervisory experience in hospitality, strong problem-solving skills, and the ability to work well under pressure.