EV Showroom Product Genius & Customer Experience

TASC Outsourcing; As Sudiyah; On-site; OMR 12,000 - 16,000; Full time

Job summary

TASC Outsourcing is seeking a Product Genius for a premier EV automotive showroom in Saudi Arabia. You will be the product expert, helping customers understand vehicle features, technology, connectivity, and ownership while guiding them through discovery to deliver a premium experience.

You will present vehicles, demonstrate capabilities, assist with configuration and EOI, and maintain CRM records. Strong communication, Arabic and English proficiency, and 2–4 years in automotive customer-facing

Qualifications

• 2–4 years of experience in the automotive industry.
• Strong customer experience and communication skills.
• Fluency in Arabic and English preferred.

Responsibilities

• Welcome and engage customers in the showroom.
• Deliver product presentations and demonstrations.
• Explain vehicle features, safety systems, connectivity, and charging solutions.
• Guide customers through vehicle models, trims, options, accessories, and personalization choices.
• Assist customers with online account registration and vehicle configuration.
• Assist customers in completing the Expression of Interest (EOI) process.
• Maintain accurate customer interactions within CRM systems.
• Gather customer feedback to enhance the overall customer journey.
• Support showroom events, product launches, roadshows, and promotional activities.
• Stay up to date with new product launches, market trends, and competitor offerings.

Skills

Customer Experience

Communication skills

Presentation skills

Arabic language

English language

CRM systems

Tools

CRM systems

Job description

TASC Outsourcing is seeking a Product Genius for a premier EV automotive showroom in Saudi Arabia. You will be the product expert, helping customers understand vehicle features, technology, connectivity, and ownership while guiding them through discovery to deliver a premium experience.

You will present vehicles, demonstrate capabilities, assist with configuration and EOI, and maintain CRM records. Strong communication, Arabic and English proficiency, and 2–4 years in automotive customer-facing