Enablement Officer/Solution Engineer

TechBiz Global GmbH; Muscat; On-site; OMR 17,302 - 26,915; Full time

Job summary

TechBiz Global GmbH is seeking an Enablement Officer/Solution Engineer to join a client’s team in Muscat, Oman. In this role, you'll deliver high-quality product demos and lead the technical onboarding process for clients.

The ideal candidate should have experience in a SaaS or fintech environment, specifically in crypto payments and payment systems. Excellent communication and problem-solving skills are essential for interacting with both technical and non-technical stakeholders.

Qualifications

• Proven experience as a Solution Engineer, Integration Engineer, or Technical Consultant in a SaaS or fintech environment.
• Hands-on experience with crypto payments and payment systems.
• Ability to read and explain API documentation.

Responsibilities

• Deliver high-quality product demos to prospects and clients.
• Lead the full technical onboarding process for clients.
• Act as the primary technical point of contact for clients.

Skills

Perfect English

Excellent communication skills

Problem-solving ability

Ownership mindset

Ability to operate in a fast-paced environment

Job description

Job reference: f7bb4cd2346259f8c5e502901d5807d8

Job information

Location

Company

Job reference

f7bb4cd2346259f8c5e502901d5807d8

Listing type

Basic

EU work permit required

No

Posted

20.05.2026

04.07.2026

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a Enablement Officer/Solution Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.Responsibilities:Pre-Sales & DemoDeliver high-quality product demos to prospects and clients.Support Commercial Managers and Technical Account Managers with technical answers, solution design, and integration guidance during the sales cycle.Translate business requirements into technical recommendations for clients.Integrations & Go-LiveLead the full technical onboarding process for clients.Review and validate integration designs, API flows, and implementation approaches.Work directly with client developers to ensure smooth, correct, and efficient integration.Own the go-live process, from first call to successful production launch.Ensure clients follow best practices when integrating with CRMs, back-office systems, wallets, and payment flows.Technical ExpertiseBecome an expert in the API, documentation, architecture, and workflows.Translate complex technical concepts into clear, actionable guidance for non-technical clients.Investigate, troubleshoot, and resolve integration-related issues.Collaborate with internal product & engineering teams to escalate or resolve technical blockers.Client Support & SuccessAct as the primary technical point of contact for clients during onboarding and integration.Support Technical Account Managers with technical clarifications and operational questions.Advise customers on best practices for crypto payment infrastructure, security, and integrations.Ensure that every client receives a professional, structured, and reliable technical experience.Vendor & Partner CoordinationLiaise with external vendors and partners when required to assist clients with infrastructure or integration tasks.Facilitate smooth cooperation between clients and third parties, ensuring timelines and deliverables are met.Mandatory ExperienceProven experience as a Solution Engineer, Integration Engineer, or Technical Consultant in a SaaS or fintech environment.Hands-on experience with crypto payments, payment systems, PSP/API integrations, or wallet infrastructure.Strong background in client-facing roles, pre-sales, and technical support.Ability to read, understand, and explain API documentation.Demonstrated ability to manage technical integrations end-to-end.Skills & CompetenciesPerfect English — written and verbal.Excellent communication skills, capable of interacting with both technical and non-technical stakeholders.Strong problem-solving ability with a structured and analytical approach.High ownership mindset: able to drive integrations to completion without micromanagement.Ability to operate in a fast-paced, high-expectation environment.Professionalism, reliability, and a positive, solution-oriented mindset.

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