E‑Commerce & Digital Marketing Manager

Kempinski Hotels SA; As Sudiyah; On-site; OMR 9,200 - 15,000; Full time

Job summary

Kempinski Hotels SA is seeking an E-Commerce Manager to maintain the hotel website, update content, and drive online marketing initiatives. You will handle SEO, email campaigns, social media presence, and analytics to boost online revenue and visibility.

Responsibilities include content management across languages, coordinating with corporate offices, and delivering monthly KPI reports to leadership. This role requires collaboration with Sales & Marketing and cross-functional teams.

Qualifications

• Maintain the hotel website content across languages.
• Implement SEO strategies and monitor page rankings.
• Execute email marketing campaigns to subscribers.
• Manage social media representation per corporate guidelines.
• Develop and execute the hotel’s eMarketing plan.
• Provide monthly website KPI reports.

Responsibilities

• Website Content Management: keep site content up to date in all languages per CMS guidelines.
• SEO: optimize keywords, update meta data, monitor rankings.
• Email Marketing: grow subscriber database and send regular newsletters.
• Social Media: manage corporate channels per guidelines.
• eMarketing Strategy: develop initiatives to drive qualified website visitors and revenue.
• Photo Optimization: ensure image quality aligns with identity guidelines.
• Website Analytics: analyze user behavior and monthly KPI reports.
• Support: monitor rate parity across electronic channels.
• Training/Education: complete mandatory corporate training.

Skills

Website content management

SEO

Email marketing

Social media

E-marketing strategy

Analytics

CMS

PPC

Tools

Google Analytics

SEO tools

Job description

Kempinski Hotels SA is seeking an E-Commerce Manager to maintain the hotel website, update content, and drive online marketing initiatives. You will handle SEO, email campaigns, social media presence, and analytics to boost online revenue and visibility.

Responsibilities include content management across languages, coordinating with corporate offices, and delivering monthly KPI reports to leadership. This role requires collaboration with Sales & Marketing and cross-functional teams.