Cocktail Bartender — Guest-Focused Service & Training

InterContinental Hotels Group; Maskat; On-site; OMR 11,000 - 20,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training programs

Job summary

InterContinental Hotels Group in Oman seeks a skilled Bartender to craft cocktails, wine, beer, and non-alcoholic drinks with consistency and flair. You will greet guests, take orders, operate bar equipment and POS systems, and tailor drinks to guest preferences while upholding IHg standards.

With 1–2 years in hospitality, you will join a hotel brand known for training and room discounts, contributing to a professional bar team delivering excellent guest experiences.

Qualifications

• High School Diploma or equivalent; vocational training in hospitality or bartending is an advantage.
• Minimum 1–2 years of bartending experience, preferably in hotels, restaurants, or bars.
• Experience with international hotel brands is highly preferred.
• Knowledge of cocktails, wines, spirits, and non-alcoholic beverages.
• Excellent customer service and interpersonal skills.
• Ability to operate bar equipment and POS systems proficiently.
• Strong attention to detail and consistency in beverage preparation.
• Basic numeracy for handling cash and billing transactions.
• Fluency in English (spoken and written); additional languages are an advantage.

Responsibilities

• Prepare and serve a wide range of cocktails, mixed drinks, wines, beers, and non-alcoholic beverages according to standard recipes.
• Ensure consistency in taste, presentation, and quality for every drink served.
• Handle bar equipment and tools properly, including shakers, blenders, and coffee machines.
• Serve drinks promptly and courteously, providing personalized guest experiences.
• Customize beverages to meet guest preferences while maintaining standard quality.
• Greet guests warmly and engage to enhance their overall experience.
• Provide recommendations and answer questions regarding beverages and menu items.
• Handle guest inquiries, complaints, or special requests professionally and elevate when necessary.
• Foster a friendly, approachable, and professional environment.
• Monitor bar stock levels and communicate requirements to the Bar Supervisor or Assistant Bar Manager.
• Assist in receiving, storing, and rotating inventory according to standards.
• Minimize wastage and ensure proper handling of ingredients and supplies.
• Keep accurate records of usage and assist in preparing consumption reports.
• Maintain cleanliness of the bar area, tools, and equipment at all times.
• Follow health, safety, and hygiene regulations in line with IHG standards.
• Clean bar counters, glassware, and utensils regularly to ensure a hygienic environment.
• Work closely with the Bar Supervisor, Assistant Bar Manager, and other F&B staff to ensure smooth operations.
• Assist with promotional events, themed nights, and special beverage menus.
• Support other bar staff during busy periods or special functions.
• Contribute to continuous improvement by suggesting new drinks, recipes, or service enhancements

Skills

Customer service

Interpersonal skills

Bar equipment operation

Attention to detail

Cash handling

Education

High School Diploma or equivalent

Hospitality or bartending training (advantage)

Tools

POS systems

Job description

InterContinental Hotels Group in Oman seeks a skilled Bartender to craft cocktails, wine, beer, and non-alcoholic drinks with consistency and flair. You will greet guests, take orders, operate bar equipment and POS systems, and tailor drinks to guest preferences while upholding IHg standards.

With 1–2 years in hospitality, you will join a hotel brand known for training and room discounts, contributing to a professional bar team delivering excellent guest experiences.