Butler (Saudi Only)

Sofitel; As Sudiyah; On-site; OMR 11,000 - 28,000; Full time

Benefits offered by this job

Local hire

Job summary

Sofitel welcomes an experienced butler to deliver personalized luxury service, anticipating guest needs and ensuring privacy across all hotel departments. You will supervise service colleagues, coordinate with Front Office, Housekeeping, and F&B, and assist VIP guests and special occasions with discretion.

Fluency in English is required; Arabic knowledge is highly desirable. A high school diploma is required; hospitality qualifications or certifications are a plus.

Qualifications

• Experience as a butler in luxury hospitality
• Supervisory experience leading a service team
• Excellent interpersonal and communication skills for guests, colleagues and other departments
• Strong leadership and mentoring abilities with staff development
• Proficiency in household management software and MS Office
• Exceptional attention to detail and problem-solving abilities
• Superior time management and multitasking abilities
• Knowledge of etiquette, protocol, and luxury service standards
• Arabic language familiarity desirable
• High school diploma required; hospitality degree or related certification preferred

Responsibilities

• Welcome guests with warmth and professionalism.
• Anticipate guests' needs and preferences for a luxury experience.
• Coordinate with Front Office, Housekeeping, Food & Beverage, and other departments.
• Assist VIP guests and organize special occasions.
• Handle guest concerns professionally and ensure prompt resolution.
• Maintain high grooming, etiquette, confidentiality, and luxury service standards.
• Provide information about hotel facilities and local attractions.

Skills

Interpersonal skills

Leadership

Communication

Guest service

Time management

Discretion

Etiquette

Arabic desirable

Education

High school diploma

Hospitality degree (preferred)

Butler certification (plus)

Tools

MS Office

Household management software

Job description

Job Description

• Welcome, assist, and farewell guests with warmth and professionalism.
• Anticipate guests' needs and preferences.
• Provide personalized and luxury service throughout the stay.
• Handle guest requests and special arrangements discreetly.
• Assist VIP guests and organize special occasions.
• Coordinate with Front Office, Housekeeping, Food & Beverage, and other departments.
• Provide information about hotel facilities, services, and local attractions.
• Handle guest concerns professionally and ensure prompt resolution.
• Maintain high standards of grooming, etiquette, confidentiality, and luxury hospitality

Qualifications

• Minimum 5 years of experience as a butler or in a similar role within the luxury hospitality industry
• Proven supervisory experience in managing a team of service professionals
• Excellent interpersonal and communication skills, with the ability to interact effectively with guests, team members, and other departments
• Strong leadership abilities and a talent for mentoring and developing staff
• Proficiency in household management software and MS Office suite
• Exceptional attention to detail and problem-solving skills
• Superior time management and multitasking abilities
• In-depth knowledge of etiquette, protocol, and luxury service standards
• Familiarity with Middle Eastern customs and etiquette is highly advantageous
• High school diploma or equivalent required; Bachelor's degree in Hospitality Management or related field preferred
• Professional butler certification is a plus
• Fluency in English required; proficiency in Arabic is highly desirable
• Flexibility to work varying shifts, including weekends and holidays
• Ability to maintain confidentiality and exercise discretion at all times

Additional Information

Local Hire