The Business & Technology Consultant will be responsible for the following:
Strategic Business and Technology Advisory
- Lead engagements with clients and senior stakeholders to understand their strategic objectives, operational challenges and technology requirements.
- Assess business processes, operating models, organizational capabilities, systems and technology environments.
- Lead interviews, workshops, research and analysis to identify performance gaps, risks and improvement opportunities.
- Develop strategies, business cases, transformation roadmaps and recommendations tailored to each client’s requirements.
- Advise clients on business transformation, digital strategy, process improvement, technology adoption and organizational change.
- Evaluate business and technology options based on strategic alignment, operational feasibility, cost, value and risk.
- Present findings, recommendations and strategic options to executive management and other key stakeholders.
- Support clients in making informed decisions and converting strategic recommendations into practical implementation plans.
Technology Solutions and Digital Transformation
- Translate complex business requirements into clear solution concepts, technology strategies and implementation roadmaps.
- Lead the design of technology-enabled solutions that improve operational performance, customer experience and organizational effectiveness.
- Collaborate with business and technical teams to ensure proposed solutions are practical, scalable and aligned with client objectives.
- Evaluate technology platforms, applications, integration requirements and automation opportunities.
- Guide clients through system selection, solution design, implementation planning and organizational readiness.
- Oversee solution testing, user-acceptance testing, implementation and post-implementation reviews when required.
- Ensure that proposed solutions consider business, operational, technical, security and change-management requirements.
- Monitor emerging technologies and assess their potential application and value for AMAN and its clients.
- Lead and oversee consulting projects and strategic workstreams from initiation through completion.
- Define project objectives, scope, approach, deliverables, governance, timelines, resource requirements and success measures.
- Ensure consulting engagements are delivered within the agreed scope, budget, timeline and quality standards.
- Monitor project performance, risks, issues, dependencies and changes, and take appropriate corrective action.
- Establish and monitor key performance indicators to evaluate project outcomes, client value and expected benefits.
- Prepare and present project plans, progress reports, management updates and executive-level presentations.
- Coordinate multidisciplinary teams and ensure effective collaboration across business and technical functions.
- Maintain accountability for the quality, consistency and professional standard of project deliverables.
Team Leadership and Development
- Lead, guide and mentor consultants and project team members.
- Promote a collaborative, accountable and high-performance working environment.
- Allocate responsibilities based on project requirements, team capabilities and delivery priorities.
- Review team outputs and provide constructive feedback to maintain quality standards.
- Support the professional development of team members through coaching, knowledge sharing and practical guidance.
- Identify capability gaps and recommend appropriate training, development or resource support.
- Promote innovation, continuous improvement and professional excellence within the consulting team.
Client Relationship Management
- Build and maintain trusted relationships with senior client stakeholders and decision-makers.
- Serve as a key advisor to clients on business, technology and transformation matters.
- Maintain regular communication with clients to ensure alignment, manage expectations and address concerns.
- Monitor client satisfaction and take action to strengthen service quality and long-term relationships.
- Facilitate executive meetings, workshops, presentations and strategic discussions.
- Identify opportunities to expand AMAN’s support based on changing client needs and priorities.
Business Development and Growth
- Lead and support business-development activities by identifying, evaluating and pursuing new client opportunities.
- Develop and maintain a strong pipeline of potential consulting and technology engagements.
- Lead or contribute to proposals, expressions of interest, business cases and responses to RFQs, RFIs and RFPs.
- Participate in pre-sales meetings, client presentations, solution demonstrations and commercial discussions.
- Define proposed engagement scopes, methodologies, deliverables, resource requirements, timelines and commercial assumptions.
- Collaborate with internal teams and external partners to develop competitive and relevant client solutions.
- Support negotiations and engagement planning to ensure that commitments are achievable and commercially sustainable.
- Contribute to AMAN’s growth by developing new consulting services and technology-enabled offerings.
Practice Development and Thought Leadership
- Contribute to the strategic direction and operational development of AMAN’s consulting services.
- Develop and refine consulting methodologies, frameworks, templates and quality standards.
- Monitor market trends, competitor activity, regulatory developments and emerging technologies.
- Translate market and technology developments into relevant service offerings and client strategies.
- Develop professional insights, reports, presentations and thought-leadership materials.
- Represent AMAN professionally at client engagements, conferences, workshops and industry events.
- Support the development of internal knowledge resources and promote knowledge sharing across the organization.
Any other responsibilities assigned by management as required.
Qualifications and Experience
- Bachelor’s degree in Business Administration, Management Information Systems, Information Technology, Computer Science, Engineering or a related field.
- Master’s degree in Business Administration, Technology Management, Digital Transformation or a related discipline is preferred.
- Minimum of 10 years of relevant experience in business consulting, technology consulting, digital transformation, business transformation or strategic project delivery.
- Demonstrated experience leading complex client engagements and multidisciplinary consulting or project teams.
- Strong experience advising senior management and executive stakeholders on business and technology matters.
- Proven experience developing business strategies, transformation roadmaps, business cases and implementation plans.
- Experience overseeing projects involving process improvement, technology implementation and organizational change.
- Demonstrated experience in business development, proposal preparation, pre-sales and client presentations.
- Experience managing project budgets, resources, risks, quality and performance requirements.
- Strong understanding of emerging technologies and their practical application in different business environments.
- Professional certification in project management, business analysis, digital transformation, enterprise architecture or a related discipline is an advantage.
- Extensive experience in a consultancy or client-facing advisory environment is preferred.
Required Skills
- Strong strategic thinking, business analysis and problem-solving capabilities.
- Ability to connect business objectives with practical and sustainable technology solutions.
- Strong consulting, facilitation, negotiation and executive stakeholder-management skills.
- Strong leadership, mentoring and multidisciplinary team-management abilities.
- Advanced project planning, governance, risk-management and delivery capabilities.
- Strong commercial awareness and business-development skills.
- Excellent proposal-writing, report-writing and executive-presentation skills.
- Ability to manage complex assignments, competing priorities and demanding deadlines.
- Ability to communicate complex business and technology concepts clearly to technical and non-technical audiences.
- Strong decision-making, professional judgement and accountability.
- High level of integrity, adaptability and client-service orientation.
- Strong written and verbal communication skills in both Arabic and English.