Assistant Engineering Manager

Mandarin Oriental Hotel Group; Muscat; On-site; OMR 9,000 - 15,000; Full time

Job summary

Mandarin Oriental Hotel Group is seeking an Assistant Engineering Manager to oversee daily operations of the Engineering Department and support senior leadership in maintaining hotel systems to Mandarin Oriental standards.

You will supervise technicians, manage preventive maintenance, coordinate with contractors, and ensure safety and high‑quality guest experiences across guest rooms and public areas.

Qualifications

• Bachelor's Degree or Diploma in Engineering.
• Strong technical knowledge of hotel engineering systems (HVAC, electrical, plumbing, fire & life safety).
• Experience in hotel engineering, preferably luxury hospitality.
• Supervisory or team leadership experience.
• Proficiency in maintenance management systems and operations.

Responsibilities

• Oversee daily operation of the Engineering Department.
• Ensure facilities and equipment meet luxury hotel standards.
• Monitor preventive maintenance programs to minimize downtime.
• Supervise engineering staff and allocate work assignments.
• Coach and develop engineering team members.
• Promote safety and continuous improvement.
• Monitor maintenance logs, work orders and asset performance.
• Coordinate with contractors and suppliers while ensuring compliance.

Skills

HVAC systems

Electrical systems

Building management systems

Fire & life safety

Leadership

Maintenance management

Budget awareness

Safety compliance

Problem-solving

Communication

Education

Bachelor's Degree in Engineering

Diploma in Engineering

Tools

CMMS

MS Office

Job description

About the Role

The Assistant Engineering Manager is responsible for the daily operation of the Engineering Department, ensuring that all hotel systems, equipment, facilities, and infrastructure are maintained safely, efficiently, and in accordance with Mandarin Oriental standards. The role supports the Assistant Chief Engineer and Director of Engineering and may assume departmental leadership responsibilities during their absence.

Key Responsibilities

• Assist in managing the day-to-day operation of the Engineering Department.
• Ensure all hotel facilities, plant equipment, guestrooms, public areas, and back-of-house areas are maintained to the highest standards.
• Monitor and oversee preventive maintenance programs to minimize equipment downtime.
• Ensure all repair and maintenance work is completed efficiently and within established timelines.

• Supervise and support Engineering Technicians and maintenance staff.
• Allocate work assignments and monitor completion of tasks.
• Provide coaching, training, and development opportunities for engineering colleagues.
• Promote a culture of safety, teamwork, and continuous improvement.

• Monitor maintenance logs, work orders, and equipment performance.
• Follow up on outstanding maintenance requests and ensure prompt resolution.
• Support long-term asset preservation and replacement planning.
• Assist in managing engineering inventories and spare parts.

• Ensure engineering services support an exceptional guest experience.
• Coordinate with operational departments to address guest requests and maintenance concerns promptly.
• Maintain guestrooms and hotel facilities in line with Mandarin Oriental's luxury service standards.

• Ensure compliance with local regulations, fire-life-safety requirements, environmental standards, and company policies.
• Conduct routine safety inspections and risk assessments.
• Support emergency preparedness plans and incident response procedures.
• Promote safe working practices throughout the engineering team.

• Coordinate work performed by external contractors and suppliers.
• Ensure contractor activities comply with hotel standards, contractual obligations, and regulatory requirements.
• Assist with renovation projects, system upgrades, and capital expenditure initiatives.

About You

• Bachelor's Degree or Diploma in Engineering (Mechanical, Electrical, Civil, or related field).
• Strong technical knowledge of hotel engineering systems, including HVAC, electrical, plumbing, fire & life safety, and building management systems.
• Previous experience in hotel engineering, preferably within a luxury hospitality environment.
• Supervisory or team leadership experience.
• Proficiency in maintenance management systems and engineering operations.
• Leadership and people management
• Preventive maintenance planning
• Problem-solving and troubleshooting
• Financial and budget awareness
• Health & safety compliance
• Communication and stakeholder management
• Guest service orientation

Desired Candidate Profile

• Bachelor's Degree or Diploma in Engineering (Mechanical, Electrical, Civil, or related field).
• Strong technical knowledge of hotel engineering systems, including HVAC, electrical, plumbing, fire & life safety, and building management systems.
• Previous experience in hotel engineering, preferably within a luxury hospitality environment.
• Supervisory or team leadership experience.
• Proficiency in maintenance management systems and engineering operations.
• Leadership and people management
• Preventive maintenance planning
• Problem-solving and troubleshooting
• Financial and budget awareness
• Health & safety compliance
• Communication and stakeholder management
• Guest service orientation
• Attention to detail and quality standard