Assistant Engineering Manager

Mandarin Oriental; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

Mandarin Oriental, Muscat seeks an Assistant Engineering Manager to lead daily operations of the Engineering Department, ensuring safe, efficient maintenance of all hotel systems and facilities. This role supports the Assistant Chief Engineer and Director of Engineering, stepping in during absences.

You will supervise technicians, oversee preventive maintenance, and coordinate with other departments to deliver a seamless guest experience in a luxury setting.

Qualifications

• Bachelor's Degree or Diploma in Engineering.
• Strong technical knowledge of hotel engineering systems (HVAC, electrical, plumbing, fire & life safety).
• Experience in hotel engineering, preferably luxury hospitality.
• Supervisory or team leadership experience.
• Proficiency in maintenance management systems and engineering operations.

Responsibilities

• Assist in day-to-day operation of the Engineering Department.
• Ensure facilities and equipment meet high standards and safety requirements.
• Oversee preventive maintenance programs to minimize downtime.
• Coach and supervise engineering staff and contractors.
• Coordinate with other departments to address guest requests and maintenance concerns.
• Assist in asset preservation, inventories, and capital projects.

Skills

Leadership

Preventive maintenance

Troubleshooting

Budget awareness

Health & safety compliance

Communication

Guest service orientation

Attention to detail

Team leadership

Maintenance management systems

Education

Bachelor's Degree

Diploma in Engineering

Tools

CMMS / Computerized maintenance management system

Job description

Mandarin Oriental, Muscat is looking for an Assistant Engineering Manager to join our Engineering team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

About The Role

The Assistant Engineering Manager is responsible for the daily operation of the Engineering Department, ensuring that all hotel systems, equipment, facilities, and infrastructure are maintained safely, efficiently, and in accordance with Mandarin Oriental standards. The role supports the Assistant Chief Engineer and Director of Engineering and may assume departmental leadership responsibilities during their absence.

Key Responsibilities

• Assist in managing the day-to-day operation of the Engineering Department.
• Ensure all hotel facilities, plant equipment, guestrooms, public areas, and back-of-house areas are maintained to the highest standards.
• Monitor and oversee preventive maintenance programs to minimize equipment downtime.
• Ensure all repair and maintenance work is completed efficiently and within established timelines.
• Supervise and support Engineering Technicians and maintenance staff.
• Allocate work assignments and monitor completion of tasks.
• Provide coaching, training, and development opportunities for engineering colleagues.
• Promote a culture of safety, teamwork, and continuous improvement.
• Monitor maintenance logs, work orders, and equipment performance.
• Follow up on outstanding maintenance requests and ensure prompt resolution.
• Support long-term asset preservation and replacement planning.
• Assist in managing engineering inventories and spare parts.
• Ensure engineering services support an exceptional guest experience.
• Coordinate with operational departments to address guest requests and maintenance concerns promptly.
• Maintain guestrooms and hotel facilities in line with Mandarin Oriental's luxury service standards.
• Ensure compliance with local regulations, fire-life-safety requirements, environmental standards, and company policies.
• Conduct routine safety inspections and risk assessments.
• Support emergency preparedness plans and incident response procedures.
• Promote safe working practices throughout the engineering team.
• Coordinate work performed by external contractors and suppliers.
• Ensure contractor activities comply with hotel standards, contractual obligations, and regulatory requirements.
• Assist with renovation projects, system upgrades, and capital expenditure initiatives.

About You

• Bachelor's Degree or Diploma in Engineering (Mechanical, Electrical, Civil, or related field).
• Strong technical knowledge of hotel engineering systems, including HVAC, electrical, plumbing, fire & life safety, and building management systems.
• Previous experience in hotel engineering, preferably within a luxury hospitality environment.
• Supervisory or team leadership experience.
• Proficiency in maintenance management systems and engineering operations.
• Leadership and people management
• Preventive maintenance planning
• Problem-solving and troubleshooting
• Financial and budget awareness
• Health & safety compliance
• Communication and stakeholder management
• Guest service orientation
• Attention to detail and quality standard

Our Commitment to You

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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