Account Manager – Grocery

Snoonu; Muscat; On-site; OMR 30,000 - 42,000; Full time

Benefits offered by this job

Global vibes

Learning budget

Autonomy in tasks

Flexible time off

Agile working

Job summary

Snoonu, a leading homegrown super app, is seeking a Grocery Commercial Manager to drive growth with strategic grocery partners across GMV, revenue, and promotions. You will lead negotiations, manage relationships, and collaborate with cross-functional teams to execute commercial initiatives in a fast-paced environment.

The role requires 4–6 years in category management or commercial partnerships within grocery, retail, or e‑commerce, and advanced Excel and BI skills. On-site in Muscat, Oman.

Qualifications

• Proven ability to manage strategic grocery partners and drive growth.
• Strong negotiator with experience in commissions, promotions, and annual plans.
• Ability to analyze performance data and translate insights into actions.

Responsibilities

• Develop and execute growth plans for partners focusing on GMV, revenue, and profitability.
• Lead negotiations and manage promotional investments with key retailers.
• Build executive relationships and present reviews to drive mutual growth.
• Collaborate with Marketing, Ops, Product, and BI teams to implement initiatives.
• Monitor market trends and opportunities to expand assortment and promotions.

Skills

Partner management

Negotiations

Data analysis

Excel

Power BI

Tableau

Education

Bachelor's degree

Tools

Power BI

Tableau

Excel

Job description

Welcome to Your Next Adventure!

As a Grocery Commercial Manager, you will manage strategic grocery partners and drive commercial growth across GMV, revenue, profitability, assortment, and promotions. You will build strong partner relationships, lead negotiations, identify growth opportunities, and work cross-functionally to deliver sustainable business results.

What You’ll Get Your Hands On

• Manage a portfolio of strategic grocery partners, ensuring sustainable commercial growth and long-term business success.
• Develop and execute commercial growth plans for assigned partners, focusing on GMV, revenue, profitability, and customer engagement.
• Build and maintain executive-level relationships with key retail partners, conducting regular business reviews and identifying opportunities for mutual growth.
• Lead commercial negotiations, including commission structures, promotional investments, AdTech opportunities, and annual business plans.
• Identify assortment expansion opportunities by introducing new product ranges, exclusive offerings, and strategic initiatives that strengthen the platform's grocery proposition.
• Develop and execute joint promotional calendars with strategic partners, maximizing campaign performance and return on investment.
• Drive AdTech adoption and retail media opportunities by collaborating with partners on sponsored campaigns and visibility initiatives.
• Monitor partner performance through commercial analysis, identifying opportunities to improve sales, weighted commission, assortment quality, and operational performance.
• Coach and support Category Executives, providing guidance on partner management, commercial negotiations, and portfolio development.
• Collaborate with Marketing, Operations, Product, Finance, and Business Intelligence teams to successfully execute commercial initiatives and improve partner performance.
• Monitor market trends, competitor activities, and customer behavior to identify strategic growth opportunities.
• Prepare business reviews and performance reports for senior leadership, providing recommendations to improve commercial outcomes.
• Ensure compliance with commercial agreements, pricing policies, promotional execution, and partnership standards.

The Magic You Bring

• Bachelor's degree in Business Administration, Marketing, Retail Management, Economics, or a related field.
• 4–6 years of experience in Category Management, Commercial, Key Account Management, Business Development, or Retail Partnerships within Grocery, Retail, Q-Commerce, or E-commerce.
• Proven experience managing strategic retail partners or key accounts and delivering measurable commercial growth.
• Strong commercial negotiation and relationship management skills.
• Experience developing joint business plans and executing commercial growth strategies.
• Advanced Microsoft Excel proficiency with strong analytical and financial modeling skills.
• Experience with Power BI, Tableau, or other business intelligence tools is an advantage.
• Strong understanding of pricing strategies, assortment optimization, promotional planning, and retail media.
• Experience presenting commercial performance to senior stakeholders.
• Strong commercial acumen and business judgment.
• Excellent negotiation and influencing skills.
• Leadership and coaching capabilities.
• Analytical and data-driven decision making.
• Strong communication and presentation skills.
• Relationship-building and stakeholder management.
• Strategic thinking with strong execution focus.
• Problem-solving and continuous improvement mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of ownership, accountability, and results orientation.

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

• Be Customer Obsessed: “Focus on the customer and all else will follow.”
• Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
• Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
• Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
• Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
• It’s All About People: “Be a team player; together we are stronger.”
• Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”

Perks & Worklife Magic At Snoonu

• Global Vibes – Collaborate with a worldwide crew.
• Brain Boosters – Learning budgets, access to courses, and tools for your growth.
• Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
• Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
• Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Great Place to Work® Certified

We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence

Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world‑class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters

We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco‑conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.