Account Executive - Food

Snoonu; Maskat; On-site; OMR 9,000 - 14,000; Full time

Job summary

Snoonu in Oman is seeking an Account Executive to support a growing network of restaurant and retail partners on our platform. You will manage day-to-day partner needs, act as the main contact for queries, and help improve partner performance through data-informed actions.

The role emphasizes strong communication, organizational skills, and the ability to handle multiple accounts. A friendly, professional demeanor and fluency in Arabic and English are essential.

Qualifications

• > 0–2 years of experience in account management, sales, or customer-facing roles.
• > Fluent in Arabic and English — written and spoken.
• > Strong communication skills and a friendly, professional approach.
• > Comfortable with data, trackers, and basic reporting tools.

Responsibilities

• Manage and support a portfolio of restaurant and retail partners on the Snoonu platform daily.
• Serve as primary contact for partners for platform queries, updates, and issue resolution.
• Monitor partner performance and flag drops in orders, ratings, or activity to the Account Manager.
• Assist partners in updating menus, prices, and promotions on the platform.
• Follow up on onboarding requirements and pending documents.

Skills

Communication skills

Bilingual Arabic/English

Organized

Data-driven

Tools

CRM tools

Job description

Welcome to Your Next Adventure!

Join Snoonu's Commercial Team in Oman and be on the frontline of building our partner network across the region. As an Account Executive, you will support the growth and success of our restaurant and retail partners on the Snoonu platform, keeping them engaged, happy, and performing. This is the perfect role for someone who is people-oriented, eager to learn, and ready to kick-start their career in one of the fastest-growing super apps in the region.

What You'll Get Your Hands On

• Manage and support a portfolio of restaurant and retail partners on the Snoonu platform on a day-to-day basis
• Serve as a point of contact for partners for platform-related queries, updates, and issue resolution
• Monitor partner performance and flag any drops in orders, ratings, or activity to the Account Manager
• Support partners in updating menus, prices, and promotional offers on the platform
• Follow up with partners on pending actions, documents, and onboarding requirement

The Magic You Bring

• 0–2 years of experience in account management, sales, or customer-facing roles
• Strong communication skills and a friendly, professional approach to partner relationships
• Organized, reliable, and able to manage multiple accounts simultaneously
• Comfortable working with data, trackers, and basic reporting tools
• Fluent in Arabic and English — written and spoken

Bonus Points If You Have

• Prior experience in a delivery platform, super app, or F&B environment
• Familiarity with CRM tools or account tracking systems
• A genuine passion for food, technology, and the startup world

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

Dream We're Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

Quest We're On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

• Be Customer Obsessed: “Focus on the customer and all else will follow.”
• Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
• Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
• Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
• Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
• It's All About People: “Be a team player; together we are stronger.”
• Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”

Perks & Worklife Magic At Snoonu

• Global Vibes – Collaborate with a worldwide crew.
• Brain Boosters – Learning budgets, access to courses, and tools for your growth.
• Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
• Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
• Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Great Place to Work Certified

We’re certified as a Great Place to Work, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence

Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world‑class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters

We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco‑conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.