West Coast Veterinary Retail Lead - Inspire Client Experience

JobSpace; Greymouth; On-site; NZD 70,000 - 90,000; Full time

Job summary

West Coast Vets in Greymouth seeks a confident Retail Lead to shape the retail experience across the West Coast. This full-time role combines people leadership, service and commercial thinking in a close-knit clinic serving pets, farms and rural communities.

You will lead from the front, drive sales growth, manage stock and promotions, and work closely with clinical teams to deliver practical client solutions in a supportive regional setting.

Qualifications

• 2+ years of experience in a retail role.
• Experience in an agricultural or veterinary environment is an asset.
• Strong leadership and communication skills.

Responsibilities

• Lead, coach and develop the retail team to deliver superb client experience.
• Build a positive team culture with solid product and sales knowledge.
• Manage workflow, training, feedback and day-to-day team performance.
• Drive sustainable retail sales growth and achieve set goals.
• Oversee inventory processes including receipting, stock control and stocktakes.
• Collaborate with clinical teams to provide practical, meaningful client solutions.
• Maintain high standards of retail presentation, safety and seasonal promotions.

Skills

People leadership

Customer service

Retail operations

Excel

Tools

Excel

Job description

West Coast Vets in Greymouth seeks a confident Retail Lead to shape the retail experience across the West Coast. This full-time role combines people leadership, service and commercial thinking in a close-knit clinic serving pets, farms and rural communities.

You will lead from the front, drive sales growth, manage stock and promotions, and work closely with clinical teams to deliver practical client solutions in a supportive regional setting.