Visual Merchandising Team Member (Support Office based)

The Warehouse Group; Auckland; Hybrid; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Generous discounts across all brands

Birthday day off

Volunteer day

Free parking at Northcote office

Café and gym facilities

Flexible working: 4 days in office, Wf

26 weeks parental leave

Telus Health EAP

Flexible benefits

Job summary

The Warehouse Group is seeking a Visual Merchandise Team Member in Auckland to help turn buying strategies into inspiring in-store experiences. You will collaborate with Buying, Marketing, Store Operations and other stakeholders to create guidelines, content and campaigns across our stores.

With 5+ years in visual merchandising, you will shape display principles, develop guides, and support stores through seasonal transitions.

Qualifications

• 5+ years experience in visual merchandising, ideally within a large format retail environment.
• Strong eye for design, presentation and spatial planning.
• Confident creating clear and engaging visual merchandising guides and resources.
• Technical capability in Adobe Creative Suite and/or SketchUp.
• Ability to juggle multiple priorities and meet deadlines.
• Excellent communication and relationship-building skills.
• Customer-first mindset and passion for inspiring retail experiences.

Responsibilities

• Creating visual merchandising guidelines and display principles for your assigned category.
• Developing VM guides, inspiration packs and department handbooks for stores.
• Supporting stores with category resets, shape changes, seasonal transitions and promotional displays.
• Partnering with cross-functional teams to bring promotional and seasonal campaigns to life.
• Building store capability through clear communication, guidance and support.
• Gathering feedback from stores to continuously improve execution.
• Staying on top of local and global retail trends and introducing fresh ideas and concepts.

Skills

Visual merchandising

Design eye

Multitasking

Communication

Tools

Adobe Creative Suite

SketchUp

Job description

Company Description

Help us bring Warehouse Country to life.

At The Warehouse Group, we're creating retail experiences that customers love, and we're looking for a creative and commercially minded Visual Merchandise Team Member to help us do it. Working across one of New Zealand's best-known retail brands, you'll transform buying strategies into engaging in-store experiences that inspire customers, support our stores and help bring the spirit of Warehouse Country to every corner of our network.

Job Description

Working closely with Buying, Marketing, Store Operations and other key stakeholders, you'll develop visual merchandising guidelines, create inspiring content for stores, and help deliver exciting seasonal and promotional campaigns across The Warehouse.

What You'll Be Doing

• Creating visual merchandising guidelines and display principles for your assigned category.
• Developing VM guides, inspiration packs and department handbooks for stores.
• Supporting stores with category resets, shape changes, seasonal transitions and promotional displays.
• Partnering with cross-functional teams to bring promotional and seasonal campaigns to life.
• Building store capability through clear communication, guidance and support.
• Gathering feedback from stores to continuously improve execution.
• Staying on top of local and global retail trends and introducing fresh ideas and concepts.

Qualifications

To really succeed in this role, we are looking for an individual who has a deep understanding of how stores operate and what support they need.

You'll Have

• 5+ years experience in visual merchandising, ideally within a large format retail environment.
• A strong eye for design, presentation and spatial planning.
• Confidence creating clear and engaging visual merchandising guides and resources.
• Technical capability in either Adobe creative suite and/or SketchUp.
• The ability to juggle multiple priorities and meet deadlines.
• Excellent communication and relationship-building skills.
• A customer-first mindset and a passion for creating inspiring retail experiences.

Additional Information

At TWG, we believe in giving people the opportunity to grow, develop and realise their career ambitions.

Benefits

When you join us, we offer a range of benefits that work for you, your lifestyle, and your career, which include:

• Generous discounts across all of our brands for you and a family member
• A paid birthday day off
• A paid volunteer day
• Free parking at our Northcote Support Office
• Café and gym facilities at our Support Office
• Flexible working arrangements – Four (4) days in office, optional Friday WFH (working from home)
• 26 weeks’ paid parental leave
• Access to free 24/7 counselling and support through Telus Health, our employee Assistance Programme
• Flexible benefits including options for additional holidays, discounted gym membership and much more