Visual Merchandiser- Westfield Riccarton

H&M; Christchurch; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

25% off H&M Group brands

Uprise wellbeing program with 3 free

Up to 26 weeks company paid leave

Global opportunities

Job summary

H&M is seeking a Visual Merchandiser to enhance the customer journey through compelling in-store visuals and commercial execution. You will align with store calendars and guidelines to drive sales while maintaining high standards of presentation and garment care.

You will analyze sales data, coach the store team using trend insights, and collaborate with Store Management to identify growth opportunities. This role emphasizes brand representation and a positive customer experience across all

Qualifications

• Strong visual merchandising and commercial experience in a dynamic environment.
• Ability to manage, analyse and act on sales reports and the selling equation.
• Passion for fashion and delivering an exceptional in-store experience.
• Motivation to create outstanding customer experiences while driving sales.

Responsibilities

• Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store.
• Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritize visual and commercial opportunities in collaboration with Store Management.
• Use trend and competitor insights to coach and develop the store team, equipping them to deliver a great customer experience.
• Represent yourself and the brand positively during all customer interactions.
• Support Sales Market with store expansion projects.

Skills

Visual merchandising

Sales analysis

Fashion passion

Customer experience

Creativity

Communication

Flexibility

Job description

WHAT YOU’LL DO

As a Visual Merchandiser, you’ll play a key role in creating an inspiring and consistent customer experience by implementing visual standards and driving commercial excellence. Acting in line with our values, you’ll contribute to your success and that of the company.

You will:

• Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store.
• Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritize visual and commercial opportunities in collaboration with Store Management.
• Use your trend and competitor insights to coach and develop the store team, equipping them to deliver a great customer experience.
• Represent yourself and the brand positively during all customer interactions.
• Support Sales Market with store expansion projects.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

Qualifications

WHO YOU ARE

We are looking for people with…

• Strong Visual merchandising and commercial experience in a dynamic environment, with a solution-oriented mindset.
• Knowledge of how to manage, analyse and act on sales reports and the selling equation.
• Passionate about fashion and delivering an exceptional in-store experience.
• Motivated to create outstanding customer experiences while promoting and driving sales.
• Creative, curious, and proactive.
• Skilled communicators who can lead and inspire store teams to achieve collaborative results.
• Flexible and action oriented.

Additional Information

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories
• Access to Uprise, a digital wellbeing program that helps you monitor and improve your wellbeing through a user-friendly app. You are also entitled to three free confidential sessions per year with experienced and licensed coaches or therapists at your choosing.
• Up to 26 weeks of company paid leave for eligible team members.
• Global opportunities: Join H&M and your career can take you anywhere. We offer an opportunity to be part of a team across the globe.