Visa Decisions Specialist

New Zealand Government; Wellington; On-site; NZD 57,000 - 70,000; Full time

Benefits offered by this job

KiwiSaver

Wellness Benefits

Job summary

MBIE is recruiting an Immigration Officer in Porirua to assess visa applications, apply policy and legislation, and deliver fair decisions. The role involves managing a busy workload, communicating clearly with applicants, and collaborating with internal and external stakeholders to ensure high-quality outcomes.

You will work in a dynamic environment within INZ, supported by MBIE’s transformation programme and professional development opportunities.

Qualifications

• Ability to assess visa applications against current legislation and policy.
• Strong analytical thinking and decision-making skills.
• Excellent written and verbal communication.
• Able to manage a high-volume caseload with accuracy and discretion.
• Willing to learn quickly and adapt in a fast-paced environment.

Responsibilities

• Assess visa applications and make decisions based on legislation and policy.
• Manage a high-volume caseload with efficiency and care.
• Communicate clearly with customers, providing timely updates and rationale.
• Interpret complex information using multiple systems and tools.
• Build strong relationships across internal teams and external partners.

Skills

High volume caseload

Advanced digital literacy

Written communication

Verbal communication

Attention to detail

Fast learner

Adaptability

Integrity

Job description

MBIE is recruiting an Immigration Officer in Porirua to assess visa applications, apply policy and legislation, and deliver fair decisions. The role involves managing a busy workload, communicating clearly with applicants, and collaborating with internal and external stakeholders to ensure high-quality outcomes.

You will work in a dynamic environment within INZ, supported by MBIE’s transformation programme and professional development opportunities.