Immigration Visa Officer — High-Impact Decisions

New Zealand Government; Auckland; On-site; NZD 57,000 - 70,000; Full time

Benefits offered by this job

KiwiSaver

Wellness Benefits

Job summary

MBIE's Immigration New Zealand in Henderson, Auckland, is seeking an Immigration Officer to assess visa applications and apply legislation to decisions, managing a high-volume caseload across multiple systems. You will build strong relationships with internal and external partners to deliver clear, well-reasoned outcomes.

This permanent, full-time role requires exceptional written and verbal communication, attention to detail, resilience, and integrity.

Qualifications

• Ability to assess visa applications against current legislation and policy.
• Experience working with complex information and making well-supported decisions.
• Excellent written and verbal communication skills.

Responsibilities

• Assess visa applications and make decisions using legislation and policy.
• Manage a high-volume caseload with accuracy and care.
• Use multiple systems to interpret information and provide clear written rationale.
• Collaborate with internal and external stakeholders to deliver outcomes.
• Contribute to our transformation of immigration services.

Skills

High volume caseload management

Digital literacy across platforms

Exceptional written communication

Strong verbal communication

Attention to detail

Integrity and ethical judgement

Resilience under pressure

Adaptability in fast-paced environment

Job description

MBIE's Immigration New Zealand in Henderson, Auckland, is seeking an Immigration Officer to assess visa applications and apply legislation to decisions, managing a high-volume caseload across multiple systems. You will build strong relationships with internal and external partners to deliver clear, well-reasoned outcomes.

This permanent, full-time role requires exceptional written and verbal communication, attention to detail, resilience, and integrity.