Visa Decision Specialist

Ministry of Business, Innovation and Employment; Hamilton; On-site; NZD 60,000 - 70,000; Full time

Job summary

MBIE's Immigration New Zealand (INZ) seeks an Immigration Officer to assess visa applications, make decisions, and manage a high-volume caseload in Hamilton. You’ll use legislation, provide clear written rationale, and collaborate with internal and external partners to deliver fair outcomes.

The Hamilton site offers in-person induction for up to six months, with potential for flexible working options on completion. A fast-paced environment and strong judgement are essential.

Qualifications

• Handles high-volume visa caseloads with accuracy and efficiency.
• Communicates complex information clearly in writing.
• Proficient with multiple digital platforms and systems.

Responsibilities

• Assess visa applications against current legislation and policy.
• Make decisions with sound judgement and clear written rationale.
• Manage own workflow and collaborate with internal/external stakeholders.
• Build relationships across Visa Operations network and external partners.

Skills

High volume caseload

Digital literacy

Written communication

Verbal communication

Attention to detail

Adaptability

Resilience under pressure

Integrity

Job description

MBIE's Immigration New Zealand (INZ) seeks an Immigration Officer to assess visa applications, make decisions, and manage a high-volume caseload in Hamilton. You’ll use legislation, provide clear written rationale, and collaborate with internal and external partners to deliver fair outcomes.

The Hamilton site offers in-person induction for up to six months, with potential for flexible working options on completion. A fast-paced environment and strong judgement are essential.