Travel Manager - Auckland

FCM; Auckland; Hybrid; NZD 100,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Award-winning culture

Uncapped earnings potential

Global opportunities

Job summary

Flight Centre Travel Group’s Auckland-based Travel Manager role is part of the FCM Corporate Travel team, focusing on delivering exceptional service to clients within a hybrid working model. The role emphasizes building strong client relationships, expert product knowledge, and adaptability in a fast-changing travel landscape.

The ideal candidate will have corporate travel consulting experience, sharp attention to detail, and the ability to manage high booking volumes while collaborating with

Qualifications

• Experience in corporate travel consulting is essential.
• Strong customer service and adaptability in a changing environment.
• High attention to detail and ability to manage a high volume of bookings.

Responsibilities

• Work in a small, focused Monday–Friday team (no weekends or nights).
• Provide first-class customer service to clients and build strong relationships.
• Maintain up-to-date product knowledge and offer travel advice.
• Actively develop client relationships and attend client meetings/events.

Skills

Corporate travel knowledge

Customer service excellence

Attention to detail

Remote collaboration

Tools

VTP payment platform

Job description

Travel Manager - Auckland

Job no: 533295
Brand: FCM
Work type: Full time, Hybrid
Location: Auckland, Central, New Zealand
Categories: Sales and Customer Service

Ready for Take Off!

We are expanding our FCM team and we think you should know all about it!

Our Corporate FCM Travel Consultants think outside the box, are self-driven and able to adapt to any emergency or change. This industry is always changing, every day a new rule, a new crisis, new hotels, or destinations. It’s challenging and high pressure but completely rewarding - and we wouldn't change a thing!

If you're based in Auckland, then we have a beautiful office in the city and offer Hybrid working and an amazing culture!

If you're based outside of Auckland, then we offer remote opportunities! We have an incredible, fully developed remote community and hold regular events and celebration nights to get together and connect with your team. We also have regional offices in Wellington, Tauranga and Christchurch so we can offer hybrid opportunities in any of those locations!

About the role

• Work closely as part of a small and focused Monday to Friday team (no weekends or nights)
• Provide first-class customer service to our clients, building strong relationships along the way
• Keep up to date with product knowledge and provide amazing travel advise
• Actively develop client relationships
• Attend client meetings and events

Skills and Experience (what makes a great Flightie!)

• Previous consulting experience in corporate travel is essential
• A track record of excellence in customer service & the ability to be agile in an ever-changing environment
• A sharp eye for detail and accuracy & the skill to manage a high volume of bookings
• Great knowledge of travel and the desire to achieve results
• Strong airfare / change processes knowledge, the use of VTP as a form of payment would be a plus
• The ability/desire to connect and communicate with a remote based team

Benefits (why you should join us!)

• You'll be joining an award-winning team that's been named one of New Zealand's Top 10 Best Workplaces for 2026 by Great Place to Work®.
• Guaranteed earnings while you get started: $85,000 for your first 3 months.
• Auckland-based? Enjoy our beautiful city office with hybrid working options and an incredible team culture.
• Outside Auckland? Work remotely and stay connected through our thriving remote community, regular events, celebration nights, and team gatherings.
• We also offer hybrid opportunities from our offices in Wellington, Tauranga, and Christchurch.
• We’re an industry leading global company who are transforming and preparing for substantial growth!
• We offer UNLIMITED earning potential! It’s uncapped!
• We actively encourage and support learning and development and brightness of future
• We’re a global company, with global opportunities – including the option to work overseas in the future if you need more travel in your life (who doesn’t!)
• Our culture is out the gate! Our teams are connected, our Buzz nights are legendary! We have a commitment to the health and wellbeing of our people, and their professional growth. We offer free and confidential access to health consultants and financial advisors and continuous ongoing learning and development for all of our people.
• We provide an industry leading onboarding experience to help your career with us take off! We won the HRD’s 5* Employer of Choice Award 2022 for (leadership, learning and development, wellbeing, flexibility, diversity and inclusion, work-life balance, and recruitment).
• And let’s not forget the most important… opportunities to travel!

About FCM

Discover the Alternative!FCM Travel is the corporate travel business of the Flight Centre Travel Group looking after New Zealand’s large businesses. Our FCM teams know that one-size-fits-all travel programs just don’t cut it. Our customers need plans that adapt, experts on call, and technology that makes their journey seamless.

Not to brag or anything, but we’ve picked up a few shiny awards over the years that we’re pretty proud of thanks to our legendary people. Including being awarded ‘Leading Travel Management Company for Oceania’ at the world travel awards in 2020!

About Flight Centre

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer.This year we are SO proud to have been named one of New Zealand's Top 10 Best Workplaces for 2026 by Great Place to Work®.

Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

So come and join our team of Flighties and help us open up the world to those who want to see.

Applications close: 29 Nov 2026 New Zealand Daylight Time