Travel Manager - Auckland

Flight Centre Travel Group; Auckland; Hybride; NZD 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Remote opportunities

Office in Auckland

Travel opportunities

Résumé du poste

Flight Centre Travel Group's FCM team in Auckland seeks a Travel Manager who delivers first-class corporate travel consultancy, builds strong client relationships, and stays ahead with product knowledge and market trends.

The role offers a hybrid work model with Auckland office and remote options across New Zealand, regional offices in Wellington, Tauranga and Christchurch, and genuine opportunities to travel as part of a global company named among NZ's Top 10 Best Workplaces.

Qualifications

• Corporate travel consultancy experience is required.
• Strong customer service track record in a dynamic environment.
• Attention to detail with the ability to manage high bookings volume.
• Extensive knowledge of travel and a results-driven mindset.
• Knowledge of airfare/change processes; VTP as payment is a plus.
• Ability to connect with a remote team.

Responsabilités

• Collaborate in a small, focused Monday–Friday team.
• Provide first-class service and build client relationships.
• Maintain product knowledge and offer travel advice.
• Develop client relationships.
• Attend client meetings and events.

Connaissances

Corporate travel consulting

Customer service

Attention to detail

Travel knowledge

Airfare/change processes

Remote collaboration

Description du poste

Travel Manager - Auckland

Job no: 533295 Brand: FCM Work type: Full time, Hybrid Location: Auckland, Central, New Zealand Categories: Sales and Customer Service

Ready for Take Off!

We are expanding our FCM team and we think you should know all about it!

Our Corporate FCM Travel Consultants think outside the box, are self-driven and able to adapt to any emergency or change. This industry is always changing, every day a new rule, a new crisis, new hotels, or destinations. It’s challenging and high pressure but completely rewarding - and we wouldn't change a thing!

If you're based in Auckland, then we have a beautiful office in the city and offer Hybrid working and an amazing culture!

If you're based outside of Auckland, then we offer remote opportunities! We have an incredible, fully developed remote community and hold regular events and celebration nights to get together and connect with your team. We also have regional offices in Wellington, Tauranga and Christchurch so we can offer hybrid opportunities in any of those locations!

About the role

• Work closely as part of a small and focused Monday to Friday team (no weekends or nights)
• Provide first-class customer service to our clients, building strong relationships along the way
• Keep up to date with product knowledge and provide amazing travel advise
• Actively develop client relationships
• Attend client meetings and events

Skills and Experience (what makes a great Flightie!)

• Previous consulting experience in corporate travel is essential
• A track record of excellence in customer service & the ability to be agile in an ever-changing environment
• A sharp eye for detail and accuracy & the skill to manage a high volume of bookings
• Great knowledge of travel and the desire to achieve results
• Strong airfare / change processes knowledge, the use of VTP as a form of payment would be a plus
• The ability/desire to connect and communicate with a remote based team

Benefits (why you should join us!)

You'll be joining an award-winning team that's been named one of New Zealand's Top 10 Best Workplaces for 2026 by Great Place to Work®.

Guaranteed Earnings While You Get Started

To help you settle in and set yourself up for success, we offer guaranteed earnings of $85,000 for your first 3 months while you complete onboarding, build confidence in our systems, and transition into your new role.

Whether you're based in Auckland or elsewhere in New Zealand, we'd love to hear from you.

• Auckland-based? Enjoy our beautiful city office with hybrid working options and an incredible team culture.
• Outside Auckland? Work remotely and stay connected through our thriving remote community, regular events, celebration nights, and team gatherings.
• We also offer hybrid opportunities from our offices in Wellington, Tauranga, and Christchurch.

• We’re an industry leading global company who are transforming and preparing for substantial growth!
• We offer UNLIMITED earning potential! It’s uncapped!
• We actively encourage and support learning and development and brightness of future
• We’re a global company, with global opportunities – including the option to work overseas in the future if you need more travel in your life (who doesn’t!)
• Our culture is out the gate! Our teams are connected, our Buzz nights are legendary! We have a commitment to the health and wellbeing of our people, and their professional growth. We offer free and confidential access to health consultants and financial advisors and continuous ongoing learning and development for all of our people
• We provide an industry leading onboarding experience to help your career with us take off! We won the HRD’s 5* Employer of Choice Award 2022 for (leadership, learning and development, wellbeing, flexibility, diversity and inclusion, work-life balance, and recruitment)
• And let’s not forget the most important… opportunities to travel!

About FCM

Discover the Alternative! FCM Travel is the corporate travel business of the Flight Centre Travel Group looking after New Zealand’s large businesses. Our FCM teams know that one-size-fits-all travel programs just don’t cut it. Our customers need plans that adapt, experts on call, and technology that makes their journey seamless.

Not to brag or anything, but we’ve picked up a few shiny awards over the years that we’re pretty proud of thanks to our legendary people. Including being awarded ‘Leading Travel Management Company for Oceania’ at the world travel awards in 2020!

About Flight Centre

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer. This year we are SO proud to have been named one of New Zealand's Top 10 Best Workplaces for 2026 by Great Place to Work®.

Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

So come and join our team of Flighties and help us open up the world to those who want to see.

Applications close: 29 Nov 2026 New Zealand Daylight Time