Transfer Station Customer Service Advisor - Casual

LiveHire Limited; Nelson; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Learning & development

Employee discounts

Community impact

Outdoor lifestyle

Job summary

Nelson City Council in Nelson, NZ, is seeking a friendly, flexible customer service professional for a casual role at the transfer station. You will handle payments, provide information, balance tills, and assist the customer service team with admin tasks in a welcoming environment.

We value reliability, good communication and the ability to work weekends as required. The team offers a supportive culture and community-focused projects in a beautiful region.

Qualifications

• Excellent communication skills with customer service and cash handling experience.
• Ability to work as part of a team and navigate multiple computer systems.

Responsibilities

• Deliver responsive, customer-focused service at Nelson City Council’s transfer station.
• Process payments and balance tills.
• Support the wider customer service team with administrative tasks.

Skills

Customer service

Cash handling

Communication

Teamwork

Tools

POS software

Job description

Help shape Nelson’s future. Lead with expertise. Make a difference.

We’re looking for a friendly, flexible, reliable customer service professional who enjoys helping people and can confidently manage payments and enquiries.

About Nelson City Council | E pā ana ki te Kaunihera o Whakatū

Our vision for Whakatū Nelson is a creative, prosperous and innovative city. Our community is inclusive, resilient, and connected – we care for each other and our environment.

About the role | Kō tēnei tūranga mahi

This casual role is an opportunity to deliver responsive, customer-focused service at Nelson City Council’s transfer station. You’ll help customers access information and services, process payments, balance tills and support the wider customer service team with administrative tasks. By providing clear, accurate and consistent service, you’ll help create a positive experience. .

Our team loves Nelson, and we provide a friendly, inclusive and professional service to the people that live here, and come to us from elsewhere.

The hours for this role will be on a causal basis as required and will include weekends.

About you | Ko ngā pūmanawa ō

Your excellent communication skills combined with your customer service and cash handling experience, ability to work as part of a team and confidence to navigate around a variety of computer systems, are what will make your application stand out from your peers.

Ideally you will have the flexibility to work week days and weekends if required.

• Your customer focus
• Your communication and relationship management skills
• Your cash handling skills
• Your resilience and ability to cope with high workloads and occasional angry customers

What we offer | Ko ngā painga mōu

• Learning and professional development opportunities
• Access to various employee benefits and discounts
• Opportunities to contribute to meaningful projects that shape our community's wellbeing and future
• Mountains, beaches and national parks at your doorstep

At Nelson City Council, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels safe, valued, and has a true sense of belonging. We welcome applications from people of all backgrounds, including those from diverse ethnicities and cultures, LGBTQ+ communities, neurodivergent individuals, and people with disabilities. If you require any assistance with your application, please don’t hesitate to get in touch.

For further enquiries | Ina he pātai anō, whakapā mai

Please reach out to Nicki Sharpe, Team Leader Customer Service Centre on [e-mail].