Trade Solutions Specialist – Building Materials

Fletcher Building Limited; Auckland; On-site; NZD 53,000 - 55,000; Full time

Job summary

GY Construction Limited in Auckland is seeking an experienced Store Manager to take responsibility of managing our furniture store in Auckland.

This hands‑on and genuinely autonomous role requires you to lead staff, stock and sales performance, with the business owner working in South Auckland. You will develop and implement sales, pricing, marketing and customer-service strategies while ensuring safety and regulatory compliance.

Qualifications

• At least two years’ relevant experience.
• Strong knowledge of furniture construction and assembly.
• Knowledge of upholstery foams and how density affects durability.
• Knowledge of mattress types and construction.
• Knowledge of furniture substrates and finishes.
• Experience assessing furniture quality, workmanship and safety.
• Good spoken and written English.
• Ability to lift and move heavy or bulky furniture.

Responsibilities

• Develop and implement sales, purchasing, pricing, marketing and customer-service strategies.
• Analyse demand, sales, market trends, warehouse capacity and stock levels to determine product range and purchasing priorities.
• Establish retail prices based on landed costs, freight, margins, competitor pricing and demand.
• Source and select suppliers, negotiate terms, approve purchases and shipping arrangements.
• Prepare and manage the store’s budget and monitor revenue, expenditure, stock movement and margins.
• Develop advertising, promotions and showroom strategies to increase sales and market position.
• Determine staffing requirements and manage recruitment, rostering, supervision and performance.
• Set and maintain service and operational standards, including deliveries, returns, warranties and complaints.
• Ensure compliance with WHS and retail requirements.
• Provide specialist advice on furniture construction and supervise assembly.

Skills

Furniture knowledge

Staff management

English communication

Heavy lifting

Quality assessment

Job description

Store Manager

Location: Central Auckland Region

Pay rate: $38.50 - $40 per hour

Hours: Minimum 30 hours per week guaranteed, with up to 45 hours per week depending on business requirements

Employment type: Permanent, full-time

We are seeking an experienced Store Manager to take responsibility of managing our furniture store in Auckland.

This is a hands‑on and genuinely autonomous management position. As the business owner works full‑time in South Auckland, the successful applicant will exercise independent control over the store’s strategic direction and daily operations, staff, stock and sales performance.

• Develop and implement the store’s sales, purchasing, pricing, marketing and customer‑service strategies.
• Analyse customer demand, sales performance, market trends, warehouse capacity and existing stock levels to determine the store’s product range and future purchasing priorities.
• Establish retail prices based on landed costs, freight, target margins, competitor pricing and market demand.
• Source and select suppliers, negotiate commercial terms, approve purchases and shipping arrangements
• Prepare and manage the store’s budget and monitor revenue, expenditure, stock movement, margins and overall financial performance.
• Develop advertising, promotional and showroom strategies to increase sales and strengthen the store’s market position.
• Determine staffing requirements and manage the recruitment, training, rostering, supervision and performance of store employees.
• Set and maintain service and operational standards, including overseeing customer advice, deliveries, returns, warranties and significant complaints.
• Ensure compliance with workplace health and safety and other applicable retail requirements.
• Provide specialist advice on furniture construction, materials and assembly, inspect product quality and packaging before approving bulk purchases, and supervise complex assembly and the safe handling of heavy or bulky furniture
• Any other duties reasonably required for the effective operation of the store, including resolving customer complaints, handling delivery disputes and providing specialist product advice to customers.

Skills and experience required

Applicants must have:

• At least two years’ relevant experience.
• Strong knowledge of furniture construction and assembly, including complex flat‑pack and modular products containing numerous components, fasteners, nuts, bolts, brackets, hinges, rails and other fittings
• Sound product knowledge of upholstery foams together with an understanding of how foam density and firmness affect durability and comfort.
• Knowledge of mattress types and their construction.
• Knowledge of furniture substrates and finishes
• Prior experience assessing furniture quality, workmanship, structural stability, upholstery, hardware and finishing.
• Good spoken and written English and the ability to communicate confidently with customers, staff, suppliers and freight providers.
• The physical capacity to regularly handle and move bulky furniture and safely undertake heavy lifting as part of the role.

The successful applicant must be available to work rostered hours, including weekends and public holidays when required.

GY Construction Limited is a professional construction company based in Auckland, specialising in residential and commercial building projects across the region. Since our incorporation in 2016, we have built a reputation for delivering high‑quality construction work while maintaining strong relationships with our clients, suppliers, and subcontractors.

About Us

GY Construction Limited is a professional construction company based in Auckland, specialising in residential and commercial building projects across the region. Since our incorporation in 2016, we have built a reputation for delivering high‑quality construction work while maintaining strong relationships with our clients, suppliers, and subcontractors.

Job Description

• Develop and execute overall business development and market expansion strategies targeting real‑estate industry clients, including real‑estate developers, corporate finance departments of property enterprises and proptech enterprises, to drive continuous business growth and market penetration.
• Lead full‑cycle business development and sales operations, including client screening, business negotiation, solution presentation, contract signing and project follow‑up for real‑estate system development, custom web development and ongoing technical support services.
• Formulate and implement industry marketing plans, brand promotion strategies and commercial outreach initiatives to enhance company brand influence and market competitiveness in the proptech service sector.
• Analyse proptech industry trends, real‑estate client demands, competitor strategies and market business data to identify new business opportunities and support strategic business decision‑making.
• Manage and maintain high‑level client relationships, conduct regular client communication and demand research, resolve commercial cooperation issues, and establish long‑term stable strategic cooperative partnerships.
• Cooperate with internal technical and operation teams to sort out client functional requirements, assist in formulating tailored real‑estate system solutions and web development schemes, and ensure service delivery matches client commercial expectations.
• Monitor business development performance, sales revenue indicators and client cooperation progress, summarise business expansion results, and submit regular business analysis and strategic adjustment reports for management review.
• Standardise business development workflows