Trade Sales Assistant — Paints & Coatings Expert

DuluxGroup; Auckland; On-site; NZD 52,000 - 64,000; Full time

Benefits offered by this job

Life and health insurance

Staff discounts

KiwiSaver matching

Learning & development

Career pathways

Wellbeing support

Job summary

DuluxGroup in New Lynn, New Zealand, is seeking a customer-focused retail assistant to join our Dulux Trade Centres network. You will greet customers, provide product recommendations, offer colour advice, and help customers complete sales with accuracy.

This full‑time role involves stock checks, merchandising, safety compliance, and working across nearby stores as needed. You will build relationships with trade customers and DIYers, contributing to a welcoming, high-service environment.

Qualifications

• Customer-oriented mindset with a focus on service excellence.
• Clear, confident communication with a diverse range of customers.
• Strong attention to detail in transactions and merchandising.

Responsibilities

• Build strong relationships with trade and DIY customers and provide outstanding service.
• Provide product recommendations, colour advice, and practical solutions for projects.
• Support store sales growth through customer engagement and upselling, and promote products/services.
• Mix and tint paint accurately while maintaining high-quality standards.
• Process sales transactions, invoices, and customer orders with accuracy.
• Assist with stock management, merchandising, and maintaining an organised store environment.
• Support a culture of safety and ensure tasks align with procedures.

Skills

Customer service

Communication

Attention to detail

Team player

Physically fit

Job description

DuluxGroup in New Lynn, New Zealand, is seeking a customer-focused retail assistant to join our Dulux Trade Centres network. You will greet customers, provide product recommendations, offer colour advice, and help customers complete sales with accuracy.

This full‑time role involves stock checks, merchandising, safety compliance, and working across nearby stores as needed. You will build relationships with trade customers and DIYers, contributing to a welcoming, high-service environment.