Spray Service and Sales Technician

DuluxGroup Ltd.; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Insurance benefits

Staff discounts

KiwiSaver matching

Job summary

DuluxGroup Ltd. is seeking a hands-on spray equipment technician to join our team, based primarily from the Onehunga service centre in Auckland.

You will diagnose faults, repair commercial spray equipment, and support field services for professional painters and trade customers across the Northern Region. The role blends workshop repairs with customer training, demonstrations, and regional support, offering autonomy and variety while upholding safety and quality standards.

Qualifications

• Strong mechanical fault-finding and problem-solving skills.
• Experience servicing, maintaining, or repairing equipment, machinery, or tools.
• Ability to troubleshoot mechanical systems and perform basic electrical fault finding.
• Confidence communicating with customers and explaining technical concepts in simple terms.
• A practical, hands-on approach and strong attention to detail.
• Excellent organisation and self-management skills.
• Commitment to safety, quality workmanship, and customer satisfaction.

Responsibilities

• Diagnose faults and repair commercial spray equipment.
• Complete warranty repairs, servicing, and preventative maintenance.
• Troubleshoot mechanical and basic electrical issues.
• Test equipment to ensure safe and reliable operation.
• Deliver product demonstrations and customer training sessions.
• Support stores and customers with equipment advice and technical expertise.
• Identify equipment upgrade opportunities and provide product recommendations.
• Assist with regional sales initiatives, roadshows, and promotional activities.

Skills

Mechanical fault-finding

Problem solving

Equipment maintenance

Electrical fault finding

Customer communication

Attention to detail

Time management

Safety focus

Job description

About Us

For over 100 years, the Dulux Paints & Coatings portfolio has been creating better homes while playing a critical role in protecting and improving the spaces and infrastructure we see every day. Consistently voted one of ANZ’s most trusted brands, our portfolio of iconic, premium brands includes Dulux, Cabot's, Berger, Acratex, British Paints and Porter's Paints.

At Dulux Trade Centres, our teams are at the heart of what we do, providing expert advice, quality products, and exceptional service to trade professionals and DIY customers every day.

What You'll Be Doing

Do you enjoy diagnosing faults, repairing equipment, and working directly with customers? We're looking for a hands-on technical professional to become the trusted spray equipment expert across the Northern Region. The role combines workshop-based repairs with customer training, demonstrations, and field support, offering plenty of variety and autonomy.

Based primarily from our Onehunga service centre, you'll be responsible for servicing, maintaining, and repairing spray equipment used by professional painters and trade customers. You'll also support customer training, product demonstrations, and equipment recommendations while building strong relationships across our store network and customer base.

Responsibilities

• Diagnose faults and repair commercial spray equipment.
• Complete warranty repairs, servicing, and preventative maintenance.
• Troubleshoot mechanical and basic electrical issues.
• Test equipment to ensure safe and reliable operation.
• Deliver product demonstrations and customer training sessions.
• Support stores and customers with equipment advice and technical expertise.
• Identify equipment upgrade opportunities and provide product recommendations.
• Assist with regional sales initiatives, roadshows, and promotional activities

What We’re Looking For

We're seeking a mechanically minded professional with strong troubleshooting skills and a passion for delivering great customer service. You don't need previous spray equipment experience, but you will bring a proven ability to diagnose faults, repair technical equipment, and confidently engage with customers.

• Strong mechanical fault‑finding and problem‑solving skills
• Experience servicing, maintaining, or repairing equipment, machinery, or tools
• Ability to troubleshoot mechanical systems and perform basic electrical fault finding
• Confidence communicating with customers and explaining technical concepts in simple terms
• A practical, hands‑on approach and strong attention to detail
• Excellent organisation and self‑management skills
• Commitment to safety, quality workmanship, and customer satisfaction

What’s In It for You?

• Life, Health and Income Protection Insurance benefits
• Generous staff discounts across DuluxGroup brands
• KiwiSaver matching contributions up to 4%
• Industry‑leading learning and development opportunities
• Clear career pathways across New Zealand and Australia
• Wellbeing support, Employee Assistance Programme, and recognition programs

Ready to Build Your Career with Us?

If you’re passionate about helping customers, enjoy working in a hands‑on environment, and want to be part of a supportive team with genuine career opportunities, we’d love to hear from you.