Trade Centre Sales & Service Specialist (Part-Time)

Wesfarmers; Gisborne; On-site; NZD 20,000 - 28,000; Part time

Benefits offered by this job

Staff buying privileges

Career progression opportunitiesAcross

Ongoing training and development

Job summary

NZ Safety Blackwoods in Gisborne is seeking a Trade Sales Assistant to support both sales and operations. You will help customers in-store, over the phone and via email, provide product advice and order support, and assist with stock, displays and branch safety.

The role offers variety, hands-on experience and opportunities to build product knowledge within a market‑leading business. Part-time hours: 18 per week on Monday and Tuesday.

Qualifications

• Previous retail, trade, warehousing or customer service experience.
• Strong communication and interpersonal skills.
• Good organisational and time management abilities.
• Confidence using computer systems and technology.
• Positive, can-do attitude and willingness to learn.
• Ability to work independently and as part of a team.
• Genuine commitment to providing excellent customer service.

Responsibilities

• Assisting customers in-store, over the phone and via email.
• Providing product advice, quotations and order support.
• Building strong relationships with trade and retail customers.
• Resolving customer queries and ensuring positive outcomes.
• Working closely with purchasing and warehouse teams to meet customer requirements.
• Identifying customer needs and recommending suitable solutions.
• Promoting complementary products and services.
• Contributing to branch sales targets and customer satisfaction goals.
• Maintaining stock and inventory activities.
• Maintaining displays and merchandising standards.
• Helping maintain stock takes and inventory.
• Maintaining branch documentation and point-of-sale transactions.
• Maintaining a clean, organised Trade Centre environment.
• Promoting a positive safety culture.
• Following safe work practices and reporting hazards.

Skills

Customer service

Communication

Organisational skills

Teamwork

Tech-savvy

Tools

Computer systems

Job description

NZ Safety Blackwoods in Gisborne is seeking a Trade Sales Assistant to support both sales and operations. You will help customers in-store, over the phone and via email, provide product advice and order support, and assist with stock, displays and branch safety.

The role offers variety, hands-on experience and opportunities to build product knowledge within a market‑leading business. Part-time hours: 18 per week on Monday and Tuesday.