Tenancy Manager

Aotearoa New Zealand Association of Social Workers; Waitakere Ranges; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Wellbeing days

Job summary

Visionwest Community Housing is seeking a Tenancy Manager to provide tenancy services and manage a portfolio across a range of housing. The role involves entry, exit and routine inspections, repairs and maintenance, rent arrears, and collaboration with landlords and contractors to ensure accurate records and timely reports.

The successful candidate will bring strong communication, planning and problem-solving skills, with an ability to work independently or in a team and align with Kaupapa Maori

Qualifications

• Intermediate Excel skills and sound IT/Microsoft Office skills.
• Ability to work independently and as part of a team.
• Strong communication and problem-solving abilities.
• Good time management and planning skills.

Responsibilities

• Manage a growing portfolio of properties including entry, exit and routine inspections.
• Manage repairs and maintenance.
• Manage invoice and rent arrears.
• Communicate with landlords and contractors to manage maintenance tasks.
• Provide accurate records and reports.
• Have an open, proactive attitude.
• Align with the values of Visionwest in all areas of work.
• Be efficient and accurate in keeping records.
• Work in alignment with a Kaupapa Maori framework.

Skills

Excel

Microsoft Office

Analytical thinking

Strong communication

Time management

Problem solving

Planning & accountability

Independent & team work

Relationship management

Full NZ Class 1 License

Tools

Excel

Microsoft Office

Job description

Mō mātou | About us

At Visionwest Community Trust, we believe in creating pathways for whanau to flourish and overcome life's greatest challenges. Rooted in our values of aroha, whanaungatanga, manaakitanga and mana, Visionwest has been supporting communities across New Zealand for over 35 years. We provide essential services in housing, health, training, food support, financial mentoring and more, with a deep commitment to supporting individuals and families to thrive. Together, we're on a journey to see communities transformed and futures reimagined through compassion, connection and action.

Visionwest Community Housing is committed to addressing the issue of homelessness in New Zealand. We believe in bringing together people committed to creating lasting change in the housing landscape, where everyone has the right and access to appropriate housing.

Mō te tūranga | About the role

Reporting to the the Lead Tenancy Manager, the Tenancy Manager is responsible for providing tenancy services and management of a portfolio across a range of housing.

Key responsibilities of the Tenancy Manager role include:

• Manage a growing portfolio of properties including entry, exit and routine inspections.
• Manage repairs and maintenance.
• Manage invoice and rent arrears.
• Communicate with landlords and contractors to manage maintenance tasks.
• Provide accurate records and reports.
• Have an open, proactive attitude.
• Align with the values of Visionwest in all areas of work.
• Be efficient and accurate in keeping records.
• Work in alignment with a Kaupapa Maori framework.

Mōu ake | About you

We are open to someone with no previous experience, so long as they have a passion for helping the community and some understanding social housing

Skills and attributes we are looking for include:

• Intermediate Excel skills and sound IT/Microsoft Office skills.
• An analytical thinker with good communication, time management and problem solving skills and the ability to plan effectively and take accountability for delivering on expectations.
• Strong communication skills - both written and verbal.
• The ability to work independently and as part of a team along with strong relationship management skills.
• Must have a Full NZ Class 1 License.

He aha tāu e whiwhi ai? | What's in it for you?

• 5 Wellbeing Days each year.
• If you live in West Auckland, the opportunity of working closer to home.
• Uplifting and supportive team environment.

You must have the right to work in New Zealand, and you will be required to undergo police vetting and additional checks to be considered for this position.

Applications close once the role has been filled