Telecom Field Service Engineer — Vehicle, Training & Travel

Placements24; Queenstown; Presencial; NZD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical aid

Retirement fund

Company vehicle

Descripción de la vacante

Placements24 is seeking a Telecommunications Field Service Engineer to join our client in Queenstown. The role focuses on on-site support, installation, maintenance, and repair of telecom equipment and networks to ensure reliable services for customers in the area.

The ideal candidate has 3–5 years of field service experience, strong diagnostic skills, and a solid understanding of IP networking, VoIP, and wireless tech.

Formación

• 3–5 years of experience as a Field Service Engineer or in a similar technical support role in telecommunications.
• Strong understanding of telecom networks including IP, VoIP, and wireless technologies.
• Proficiency with diagnostic tools and field service equipment.
• Ability to work independently and manage time effectively.

Responsabilidades

• Install, configure, and commission telecom hardware and software, including routers and switches.
• Perform routine maintenance and diagnostic tests on network infrastructure.
• Troubleshoot and resolve technical issues reported by customers or detected via monitoring.
• Repair or replace faulty equipment following specifications and procedures.
• Respond promptly to service calls and ensure timely resolution of issues.
• Maintain accurate records of service calls, repairs, and equipment status.
• Adhere to safety protocols and company guidelines while in the field.
• Provide technical assistance and training to end-users or junior technicians as needed.
• Collaborate with internal support teams to escalate complex issues.

Conocimientos

Diagnostic skills

Customer service orientation

Communication skills

Travel readiness

Educación

National Diploma or Bachelor's degree in Electrical Engineering or Telecommunications

Descripción del empleo

Placements24 is seeking a Telecommunications Field Service Engineer to join our client in Queenstown. The role focuses on on-site support, installation, maintenance, and repair of telecom equipment and networks to ensure reliable services for customers in the area.

The ideal candidate has 3–5 years of field service experience, strong diagnostic skills, and a solid understanding of IP networking, VoIP, and wireless tech.