Technical Advisor

New Zealand Government; Wellington; On-site; NZD 77,000 - 109,000; Full time

Job summary

Tiaki Wai is seeking a driven network engineer-in-training to strengthen drinking water, wastewater and stormwater networks across the Wellington region. You will work with customers and specialist engineers to resolve issues and support capital delivery teams in providing safe, reliable water services.

The role focuses on technical advisory, field assessment, and collaboration across teams, with a strong emphasis on stakeholder engagement and problem solving in a dynamic outdoor setting.

Qualifications

• Relevant technical or trade qualification (engineering qualification desirable).
• Strong problem-solving, investigative, and analytical skills.
• Experience in customer service and stakeholder engagement.
• Strong skills in Microsoft Office, with readiness to learn our work tracking management system.
• Ability to work collaboratively across teams while managing competing priorities.
• Full NZ Class 1 driver’s licence as outdoor duties required.

Responsibilities

• Provide technical advice to operational teams on water, stormwater, and wastewater issues.
• Scope requirements for minor works programmes and support improvement work with contractors and engineering specialists.
• Investigate complex network faults and determine the appropriate resolution or scope of works.
• Review completed maintenance works and verify compliance with standards and specifications.
• Engage with customers and stakeholders to address enquiries and maintain positive relationships.
• Support network monitoring and analyse performance fluctuations to inform operational decision-making and address issues.

Skills

Problem solving

Investigative skills

Analytical skills

Customer service

Stakeholder engagement

MS Office

Team collaboration

NZ Driver's license

Education

Technical or trade qualification

Engineering qualification desirable

Tools

Work tracking system

Job description

Gain expertise across a range of mechanical and network solutionsSupport customers and improve services through investigation of network issuesRongotai based position with lots of time spent out of the officeThis is a full-time position of 40 hours per week with a remuneration range of $77,092 to $108,836 per annum including KiwiSaver. Appointment remuneration will be dependent on skills and experience.The opportunityA successful candidate will build a strong understanding across the drinking water, waste water and storm water networks to improve network performance. This will see you working closely with customers and specialist engineers to ensure maintenance and capital delivery teams can resolve issues in a way that will enable the best water services to be provided for our community.This will require you to:provide technical advice to operational teams on water, stormwater, and wastewater issuesscope requirements for minor work programmes and support improvement work being carried out with contractors and engineering specialistsinvestigate complex network faults and determine the appropriate resolution or scope of works to resolve a raised issuereview completed maintenance works and verify compliance with standards and specificationsengage with customers and stakeholders to address enquiries and maintain positive relationshipssupport network monitoring and analyse performance fluctuations to inform operational decision-making and address potential network issues.About youThis role will ideally suit someone looking to gain network engineering experience with a base engineering or an individual with trade experience specifically you will have:relevant technical or trade qualification (engineering qualification desirable)strong problem-solving, investigative, and analytical skillsexperience in customer service and stakeholder engagementstrong skills in Microsoft Office, along with a readiness to learn our work tracking management systemability to work collaboratively across teams while managing competing prioritiesfull NZ Class 1 driver's licence as you will work outdoors regularly and be responsible for a non-personal use work vehicle.About usTiaki Wai is a council-owned organisation responsible for managing the delivery of drinking water, wastewater, and stormwater services across Hutt Valley, Porirua, and Wellington.We manage public-owned extensive water infrastructure and oversee the delivery of safe and reliable services for our communities. We focus on long-term investment, asset management, maintenance, and delivering major infrastructure projects that support public health, environmental protection, and regional growth.Water is a precious taonga. At Tiaki Wai, we put care into every drop and are guided by our values of Integrity, Care, and Leadership. We work directly with water consumers and in partnership with councils and mana whenua to deliver better water outcomes for current and future generations.Applications close: Sunday, 1st November 2026.How to applyTo view a copy of the position description, click here.To apply for the role, click on the 'apply' button or visit the Tiaki Wai Careers site, if you are a Tiaki Wai employee please apply using your work email.For further information, email: [e-mail] will be required to undergo drug and alcohol testing prior to commencing employment with Tiaki Wai. You must also be legally entitled to work long-term in New Zealand.