Technical Advisor

Marketplace; Wellington; Hybrid; NZD 77,000 - 109,000; Full time

Job summary

Tiaki Wai in Wellington seeks a technically minded Advisor to provide guidance on drinking water, wastewater and stormwater networks. You will work with operational teams and contractors to investigate faults and scope minor works, ensuring compliance with standards and delivering reliable water services to communities.

The role requires strong problem-solving, customer engagement and collaborative skills, plus a NZ Class 1 driver’s licence and a readiness to work outdoors and travel to sites as

Qualifications

• Relevant technical or trade qualification (engineering qualification desirable).
• Strong problem-solving, investigative, and analytical skills.
• Experience in customer service and stakeholder engagement.
• Strong skills in Microsoft Office, with a readiness to learn our work tracking management system.
• Ability to work collaboratively across teams while managing competing priorities.
• Full NZ Class 1 driver’s licence; outdoor site work requirement.

Responsibilities

• Provide technical advice to operational teams on water, stormwater, and wastewater issues.
• Scope requirements for minor work programmes and support improvement work with contractors and engineers.
• Investigate complex network faults and determine resolution or scope of works.
• Review completed maintenance works and verify compliance with standards and specifications.
• Engage with customers and stakeholders to address enquiries and maintain relationships.
• Support network monitoring and analyse performance fluctuations to inform decisions.

Skills

problem-solving

investigative

analytical

customer service

stakeholder engagement

Microsoft Office

Education

engineering qualification desirable

Job description

# Technical Advisor at Tiaki Wai, Wellington - Wairarapa## Mō tēnei tūranga mahi | About this role* Gain expertise across a range of mechanical and network solutions* Support customers and improve services through investigation of network issues* Rongotai based position with lots of time spent out of the officeThis is a full-time position of 40 hours per week with a remuneration range of $77,092 to $108,836 per annum including KiwiSaver. Appointment remuneration will be dependent on skills and experience.**The opportunity**A successful candidate will build a strong understanding across the drinking water, waste water and storm water networks to improve network performance. This will see you working closely with customers and specialist engineers to ensure maintenance and capital delivery teams can resolve issues in a way that will enable the best water services to be provided for our community.**This will require you to:*** provide technical advice to operational teams on water, stormwater, and wastewater issues* scope requirements for minor work programmes and support improvement work being carried out with contractors and engineering specialists* investigate complex network faults and determine the appropriate resolution or scope of works to resolve a raised issue* review completed maintenance works and verify compliance with standards and specifications* engage with customers and stakeholders to address enquiries and maintain positive relationships* support network monitoring and analyse performance fluctuations to inform operational decision-making and address potential network issues.**About you**This role will ideally suit someone looking to gain network engineering experience with a base engineering or an individual with trade experience specifically you will have:* relevant technical or trade qualification (engineering qualification desirable)* strong problem-solving, investigative, and analytical skills* experience in customer service and stakeholder engagement* strong skills in Microsoft Office, along with a readiness to learn our work tracking management system* ability to work collaboratively across teams while managing competing priorities* full NZ Class 1 driver's licence as you will work outdoors regularly and be responsible for a non-personal use work vehicle.**About us**Tiaki Wai is a council-owned organisation responsible for managing the delivery of drinking water, wastewater, and stormwater services across Hutt Valley, Porirua, and Wellington.We manage public-owned extensive water infrastructure and oversee the delivery of safe and reliable services for our communities. We focus on long-term investment, asset management, maintenance, and delivering major infrastructure projects that support public health, environmental protection, and regional growth.Water is a precious taonga. At Tiaki Wai, we put care into every drop and are guided by our values of Integrity, Care, and Leadership. We work directly with water consumers and in partnership with councils and mana whenua to deliver better water outcomes for current and future generations.**Applications close: Sunday, 1st November 2026.****How to apply**To view a copy of the position description, click here.To apply for the role, click on the 'apply' button or visit the Tiaki Wai Careers site, if you are a Tiaki Wai employee please apply using your work email.For further information, email: [e-mail] will be required to undergo drug and alcohol testing prior to commencing employment with Tiaki Wai. You must also be legally entitled to work long-term in New Zealand.