Technical Account Manager

Trade Tools; Auckland; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Attractive remuneration package with a

Company vehicle

Laptop and mobile phone provided

Ongoing technical training and dev

Collaborative team environment

Job summary

Trade Tools Ltd is seeking a Technical Account Manager to join our High-Performance Sales Team in Auckland/Napier. You will manage a premium portfolio, delivering technical and commercial tooling solutions to customers and collaborating with global brands.

You’ll build strong relationships with machinists, engineers and production managers, drive sales growth, and work with suppliers to optimise tooling performance and productivity.

Qualifications

• 5–10 years of hands-on CNC machining experience across CNC centres and lathes.
• 2–3+ years of sales experience in high-performance cutting tools or similar technical field.
• Strong knowledge of cutting tools, machining processes, speeds and feeds, and tooling applications.

Responsibilities

• Manage and grow an established sales territory and develop new business opportunities.
• Build long-term relationships with machinists, engineers, production managers and procurement teams.
• Work with customers to optimise tooling performance and solve CNC machining challenges.
• Identify opportunities to improve productivity and tooling costs across manufacturing processes.
• Conduct cutting tool trials and provide technical recommendations.

Skills

CNC machining experience

Sales experience

Relationship building

Time management

Communication skills

Education

Trade Certificate in Mechanical Engineering (Fitting & Machining, Toolmaking, or equivalent)

Job description

Are you looking for a new challenge in the Metal Cutting Industry and have a strong background in CNC machining, cutting tools and tooling solutions?

Trade Tools Ltd is seeking a Technical Account Manager to join our growing High-Performance Sales Team, representing some of the industry’s most respected global brands, including Sutton, Seco, Walter, Mitutoyo and Cimcool.

This is an exciting opportunity for an experienced Technical Sales Professional who understands the machining industry, enjoys building strong customer relationships, and has a proven ability to identify opportunities and grow sales within a territory.

You’ll have the autonomy to manage and develop your own territory while working closely with customers and leading global manufacturers to deliver high-performance tooling and innovative machining solutions.

About the Role

As a Technical Account Manager, you will be responsible for developing and supporting customers across the Auckland and Napier/Hastings regions.

Your focus will be on understanding customers’ machining challenges and providing technical and commercial solutions that improve productivity, tool life, process reliability and overall manufacturing performance.

You will represent a premium portfolio of products, including -

• High-Performance cutting tools from Sutton, Seco and Walter.
• Precision metrology equipment from Mitutoyo.
• Metalworking fluids from Cimcool.

Key Responsibilities

In this role, you will:

• Manage and grow an established sales territory while actively developing new business opportunities.
• Build strong, long-term relationships with machinists, engineers, production managers, business owners and procurement teams.
• Work directly with customers to optimise tooling performance and solve CNC machining challenges.
• Identify opportunities to improve customers’ productivity, reduce tooling costs and improve manufacturing processes.
• Conduct cutting tool trials and provide technical recommendations based on machining applications.
• Develop new accounts and grow existing key customer relationships.
• Manage pricing, quotations and commercial negotiations.
• Maintain a strong and active sales pipeline, converting opportunities into sustainable long-term business.
• Work closely with our key suppliers and technical partners to deliver the best possible solutions for customers.
• Take ownership of your territory, sales targets and overall business development.
• Work collaboratively with colleagues to ensure a coordinated approach and deliver the best possible outcomes for customers.

What You'll Bring

Essential

• NZ Citizen or Permanent Resident.
• Full and valid NZ Driver Licence.
• Trade Certificate in Mechanical Engineering (Fitting & Machining, Toolmaking, or an equivalent qualification).
• 5–10 years of hands-on CNC machining experience, ideally across both CNC machining centres and CNC lathes.
• Strong knowledge of cutting tools, machining processes, speeds and feeds, and tooling applications.
• Ideally 2-3+ years of sales experience within High-Performance cutting tools or a similar technical field. However, we are prepared to consider an exceptional CNC professional with the right personality and commercial aptitude.
• Strong relationship-building and communication skills.
• A proactive approach to identifying and developing new business.
• Strong work ethic with excellent time management and organisational skills.
• Good computer literacy and the ability to effectively manage customer and sales information.
• A professional and personable approach with a genuine focus on delivering value to customers.

What We Offer

• Attractive remuneration package with performance-based bonus scheme.
• Fully maintained company vehicle.
• Laptop and mobile phone provided.
• Ongoing technical training and professional development opportunities.
• A supportive, collaborative team environment.