Tech Solution Specialist - Instore (Tory Street Noel Leeming)

Noel Leeming; Wellington; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Birthday leave

Employee discounts

Lifestyle leave

Sick leave

Job summary

Noel Leeming is seeking a Tech Solution Specialist for our Tory Street store in Wellington. The role covers in-store demonstrations, customer support and advising on technology solutions, with delivery, installation and setup across stores, homes and workplaces.

The position suits someone who loves technology, is customer-focused and driven to improve the overall experience. Strong communication and problem-solving skills are essential, along with a proactive, “get it done” attitude.

Qualifications

• Experience & passion in sales, installation, or customer service.
• Confidence to set up and install technology.
• Superior interpersonal and customer support skills, with ability to adjust technical language to customer.

Responsibilities

• Provide live demonstrations, support and advice to customers.
• Assist with delivery, installation and setup of solutions in stores, homes and workplaces.
• Troubleshoot problems and communicate effectively with customers.

Skills

Sales

Installation

Customer service

Troubleshooting

Communication

Job description

Noel Leeming, as part of TWG is New Zealand's market leader for technology and appliances, we know that for Noel Leeming to thrive in this fast-paced environment, we must be able to unlock the power of our team members to put our customers first in everything we do, and that's where you come in!

Our Noel Leeming Services team are changing the customer experience game by providing a full end to end service. We rely heavily on our services team to ensure that customers are getting the right solutions through live demonstrations, support and advice, right through to the delivery, installation and setup of solutions in stores, homes and workplaces.

This opportunity would suit someone who loves technology, is customer focused and is driven to improve the whole experience. Your excellent communications skills coupled with your ability to trouble shoot problems is critical. Equally important is your proactive 'get it done' attitude and work ethic.

This position will be based in our Tory Street Noel Leeming store, working Tuesday - Saturday 10:30am - 4:00pm, 25 hours per week.

Qualifications

Experience & passion in one or more of the following areas: sales, installation, or customer service

Confidence to set up and install technology

Superior interpersonal and customer support skills, with the ability to adjust technical language to suit the customer

Driven, and confident in trouble shooting problems.

Willingness to continue developing your career through onsite training and accreditations

What is your key to success?

Experience & passion in one or more of the following areas: sales, installation, or customer service

Confidence to set up and install technology

Superior interpersonal and customer support skills, with the ability to adjust technical language to suit the customer

Driven, and confident in trouble shooting problems.

Willingness to continue developing your career through onsite training and accreditations

What we can offer you?

Base rate + Incentives

Paid day off on your birthday (Whoo!)

Incredible discounts across all of our brands

An extra 5 or 10 days of lifestyle leave if you'd like to spend more time at home, on holiday or on a passion project

Annual sick leave entitlement of 10 days

Additional Information

Why do you want to work for us?

Our Noel Leeming Services team are a passionate bunch of experts with the knowledge and expertise that sets us apart in the market. The team understand our products, ask the right questions, provide solutions and are so passionate whilst doing so. If you want to take your career to the next level, if you want to learn on the job and become a true expert, look no further, this is the opportunity for you!

We look forward to welcoming you into the fold!

Tech Solution Specialist - InStore (Tory Street Noel Leeming) Wellington, Wellington Region, New Zealand