Team Member

Texas Locations; Howick; On-site; NZD 17,000 - 19,000; Full time

Benefits offered by this job

Dental and Vision

Company discount

Internal growth opportunities

Paid Holidays

Job summary

La La Land Cafe in Auckland seeks a friendly Team Member to deliver exceptional service and high-quality drinks. You will craft espresso-based beverages, greet guests, and maintain a clean cafe workspace while supporting food preparation and payment processing.

Ideal candidates bring barista or customer service experience, a positive attitude, and a commitment to sanitation and guest satisfaction. Flexible shifts and weekends are required for this cafe team.

Qualifications

• High school diploma or equivalent.
• Positive attitude and a genuine love for connecting with people.
• Previous barista or customer service experience.
• Knowledge of sanitation regulations.
• Basic math skills.
• Food handler certification.
• Excellent communication skills.

Responsibilities

• Prepare beverages and teas to standard recipes.
• Greet customers and provide outstanding service.
• Craft espresso-based drinks and specialty beverages.
• Maintain cleanliness of the coffee station and store areas.
• Receive and process payments via credit card.
• Assist with food prep and to-go orders.
• Restock ingredients and supplies as needed.
• Support other team members during peak hours.

Skills

Customer service

Barista

Communication

Flexibility

Sanitation knowledge

Education

High school diploma

Food handler certification

Job description

Description

La La Land Cafe is more than just a coffee shop - it is a movement dedicated to spreading kindness, positivity, and inclusivity. Our mission is to make every guest feel valued and uplifted by creating a space filled with warmth and genuine human connection. We believe in fostering a community where everyone feels welcome, and our commitment to exceptional service reflects this goal. We’re seeking passionate, enthusiastic Team Members to join us and help spread our message.

As a Team Member, you will play a vital role in ensuring an exceptional customer experience by preparing high-quality beverages, maintaining cleanliness, and supporting food preparation. This position requires attention to detail, teamwork, and a commitment to excellent service.

Primary Responsibilities:

• Beverage Preparation
• Greet customers and provide outstanding customer services
• Craft high-quality espresso-based drinks, teas, and specialty beverages
• Ensure consistency in drink preparation following company recipes and standards
• Maintain cleanliness and organization of the coffee station
• Receive and process payments via credit card
• Store Cleanliness & Maintenance
• Clean and sanitize counters, equipment, and customer areas throughout the shift
• Sweep and mop to maintain a clean space for guest
• Ensure proper upkeep of workstations, utensils, and storage areas
• Follow health and safety guidelines for food handling

Secondary Responsibilities:

• Serve and prepare food, avocado toast, pastries and muffins
• Prepare avocado toast and other light food items following company recipes
• Ensure food quality and freshness while maintaining cleanliness standards
• Assist with general cleaning, including taking out trash and maintaining store hygiene
• Restock ingredients and supplies as needed
• Support other team members to ensure smooth store operations
• Deliver food and drink orders from the counter to customers promptly and accurately
• Assist with restocking supplies (cups, lids, milk, pastries, condiments, etc.)
• Keep the front-of-house and back-of-house areas clean and organized
• Clear and wipe down tables, return dishes to the kitchen, and reset dining areas
• Support baristas and kitchen staff during peak hours
• Help manage to-go and delivery orders as needed

Requirements

• High school diploma: relevant training is a plus
• A naturally positive attitude and a genuine love for connecting with people
• Previous work experience as a Barista or Customer Service
• Knowledge of sanitation regulations
• Basic math skills
• Ability to gauge customers’ preferences
• Excellent communication skills
• Flexibility to work various shifts, holidays and weekends
• Food handler certification

Physical Requirements

This position requires a combination of physical tasks to perform duties effectively, including:

• Standing (90%) – Extended periods throughout the shift
• Walking (15%) – Assisting team members and customers within the café
• Bending/Reaching (20%) – Retrieving products, stocking shelves, and cleaning workspaces
• Lifting/Carrying (20%) – Carrying objects up to 25 lbs., including supplies and inventory
• Reaching (3%) – Accessing storage areas above shoulder level

Benefits & Perks:

• Dental and Vision
• Company discount
• Internal growth opportunities
• Paid Holidays

Pay:

$12.00 an hour + tips (averaging $15-18 an hour)