Team Lead Internal Applications

New Zealand Government; Auckland; On-site; NZD 110,000 - 145,000; Full time

Job summary

Department of Conservation (DOC) in New Zealand seeks a Team Lead Internal Applications to guide developers and system administrators, shaping platforms like ServiceNow and related enterprise tools to support daily operations. Permanent full-time role, Wellington preferred but open to Auckland.

You will lead the internal apps team, drive platform strategy, ensure security and reliability, and collaborate with business leaders, vendors, and Māori to deliver evolving solutions that enhance the

Qualifications

• Proven experience leading application development, platform engineering, or systems administration teams.
• Strong expertise in ServiceNow administration, configuration, development, or a comparable enterprise SaaS platform.
• Strategic mindset balancing business needs, technical sustainability, risk, and value for money.
• Experience delivering modern application services using DevOps, change management, release management, and integration practices.

Responsibilities

• Lead development, configuration, support, and continuous improvement of DOC's internal applications, including ServiceNow and related enterprise platforms.
• Drive platform strategy and roadmaps, prioritising enhancements, integrations, upgrades, and service improvements that deliver business value.
• Build and lead a high-performing team of developers and system administrators, fostering growth, collaboration, and technical excellence.
• Ensure applications are secure, reliable, well-governed, and aligned to DOC's architecture, information management, and security standards.
• Partnering with stakeholders, vendors, and Māori to deliver solutions that meet evolving organisational needs and improve the employee experience.

Skills

Team leadership

ServiceNow administration

Platform engineering

DevOps practices

DevOps

Release management

Stakeholder collaboration

Tools

ServiceNow

Job description

Lead the platforms behind the scenes that keep DOC moving, turning complexity into capability and making ServiceNow work smarter, not harder$110,033.00 - $145,000.00Permanent full time, Wellington location preferred - open to Auckland

Our vision:

Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa Mō te tūranga |

About the role

Great conservation outcomes need great technology... and great technology needs someone who knows when to configure, when to innovate, and when to stop people building yet another spreadsheet.

As Team Lead Internal Applications, you'll lead the team of developers and system administrators responsible for the platforms that help DOC operate every day. You'll work closely with business leaders, architects, vendors, delivery teams, and partners across the organisation to ensure our internal applications are reliable, secure, user-focused, and fit for the future. From leading our ServiceNow capability to guiding platform strategy and building in-house expertise, you'll champion a pragmatic approach to technology, helping us configure and optimise off-the-shelf solutions where they make sense for our people, rather than reinventing the wheel.

• Leading the development, configuration, support, and continuous improvement of DOC's internal applications, including ServiceNow and related enterprise platforms.
• Driving platform strategy and roadmaps, prioritising enhancements, integrations, upgrades, and service improvements that deliver business value.
• Building and leading a high-performing team of developers and system administrators, fostering growth, collaboration, and technical excellence.
• Ensuring applications are secure, reliable, well-governed, and aligned to DOC's architecture, information management, and security standards.
• Partnering with stakeholders, vendors, and Māori to deliver solutions that meet evolving organisational needs and improve the employee experience.

Ngā pūkenga me ngā wheako | Skills and experience

• Proven experience leading application development, platform engineering, or systems administration teams.
• Strong expertise in ServiceNow administration, configuration, development, or a comparable enterprise SaaS platform.
• A strategic mindset with the ability to balance business needs, technical sustainability, risk, and value for money.
• Experience delivering modern application services using DevOps, change management, release management, and integration practices.