Team Coordinator - Outpatients

New Zealand Government; Wellington; On-site; NZD 80,000 - 91,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an administrative support professional to bolster the administration team across Kenepuru Community Hospital, Wellington Hospital and Kapiti Health Centre.

You will support your Team Leader, prepare reports, participate in stakeholder meetings, and liaise with clinical staff and patients during standard 7:30am–5:30pm hours. This permanent full-time role offers varied days and a collaborative environment.

Qualifications

• Maintains open, effective and appropriate communication with own team, other teams, clinical staff and patients.
• Ability to relate to many different personalities.
• Conflict management is essential.
• Able to cope effectively with change.
• Seen as direct, truthful and empathetic.
• Skilled in negotiation in challenging situations with internal and external groups.

Responsibilities

• Support the administration team and Team Leader.
• Prepare reports and attend stakeholder meetings.
• Liaise closely with Clinical Teams and other Team Leaders.
• Maintain open communication with own team, other teams, clinical staff and patients.

Skills

Communication

Interpersonal skills

Conflict resolution

Adaptability

Empathy

Negotiation

Job description

Accepting Applications from current HNZ employees only

Location: Kenepuru Community Hospital, Wellington Hospital, Kapiti Health Centre

Contract: Permanent - Full Time

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

This role is about supporting your administration team. No two days are the same. It is a busy role but very rewarding, building up relationships within the administration team not only your team but with stakeholders alike. You will work closely with your team Leader supporting them. This role also requires you doing reports and going to stakeholder meetings liaising very closely with Clinical Teams, and other Team Leaders. Maintains open, effective and appropriate communication with own team, other teams, clinical staff and patients. The role works an 8-hour day within operating hours of 7:30am to 5:30pm. The salary range for this position is $80,186 - $91,281, depending on experience.

About the Team/Service Location

Our Teams in Outpatients and Community Health are spread around Wellington Hospital, Kenepuru Community Hospital and Kapiti Health Centre in different departments. Your role is to support your teams and clinical staff. Everyone in the team is treated with respect and kindness.

About you

• Maintains open, effective and appropriate communication with own team, other teams, clinical staff and Patients
• Being able to relate to many different personalities
• Able to deal with conflict is a must
• Can effectively cope with Change
• Is seen as a direct, truthful individual with empathy
• Can negotiate skilfully in tough situations with both internal and external groups

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is 'the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.