Systems Engineer - Codeblue

Fujifilm Business Innovation Corp.; New Zealand; On-site; NZD 80,000 - 120,000; Full time

Benefits offered by this job

Vehicle allowance

Fully funded Health insurance

Long service awards

Enhanced leave entitlements including

Job summary

CodeBlue, the IT managed services unit of Fujifilm Business Innovation New Zealand, seeks a Systems Engineer to deliver ICT service, support, and project delivery to clients. Diagnose desktop and server problems with a proactive, 'fix it once' mindset to keep environments stable.

You will review clients’ technology needs, prepare scoping and design documents, and help develop SLAs. The role requires strong customer relationships and expertise across Microsoft servers, 365, networking,

Qualifications

• Proven experience in a service delivery or systems engineer capacity.
• Excellent customer relationship building skills in a mid-sized environment.
• IT technical experience across Microsoft server technologies, Microsoft 365, desktop deployment, networking, virtualization, and security.

Responsibilities

• Diagnose technical problems in desktop and the related server environment with a proactive approach.
• Deliver simple desktop infrastructure projects.
• Develop and maintain client relationships with honesty and consistency.
• Retain existing clients through proactive service, capacity, performance, and security monitoring.

Skills

Customer relationships

Problem solving

Proactive service delivery

Communication skills

Tools

Active Directory

Exchange

SQL Server

Microsoft 365

EntraID

Intune

SharePoint

LAN/WAN

Virtualization

Security

Job description

Description

• Permanent, full-time position (40 hours a week)
• Excellent staff benefits
• Great pathway to progress your career

About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand

At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi’s work smarter.

As a wholly-owned subsidiary of FUJIFILM Business Innovation, CodeBlue aspires to be the forefront provider of IT strategy, IT operations, business processes, and business intelligence for mid-sized New Zealand organizations and businesses.The CodeBlue business unit employs 200 people across NZ and provides IT Managed Services to over 300 organisations nationwide. At CodeBlue, the pursuit of delivering an exceptional customer experience is not just a goal; it is the driving force behind every endeavour.

About the role

As a Systems Engineer at CodeBlue you will deliver top quality ICT service, support, and IT project delivery to all CodeBlue clients. Diagnosing technical problems is at the heart of our engineering team, supporting desktop and the related server environment of our clients, with a ‘fix it once’ attitude and proactive approach to ensure all clients have efficient and stable IT environments.

You will review clients on-going technology needs, and provide them with a technology roadmap, assisting them in achieving their business objectives. This will be achieved by preparing required scoping, design, and project implementation documents, and to assist in developing client SLAs as required.

Main duties include:

• Diagnose technical problems in desktop and the related server environment of assigned clients, with a ‘fix it once’ attitude and proactive approach.
• Deliver simple desktop infrastructure projects.
• Customer relationships are developed and maintained via effective relationship building through honesty, credibility and consistency.
• Existing clients are retained through effective relationship management (including prompt and timely service & support, proactive identification of capacity, performance, security, or other such issues, as well as a cycle of regular contact with key client contacts)

Skills & experience

We are looking for proven experience in a service delivery or systems engineer capacity, ideally within a relevant service provider or integrator.

Excellent customer relationship building skills, ideally developed within a relevant service provider or integrator or another mid-sized complex environment.

IT technical experience across the following areas:

• Microsoft core server technologies including, Active Directory Services, Exchange, SQL Server
• Microsoft 365 technologies including EntraID, Intune and SharePoint
• Desktop and laptop deployment & support
• Basic networking (LAN/WAN) experience, with knowledge of switching and routing technologies
• Basic virtualization & cloud computing experience
• Understanding of firewalling & security principles & technologies
• Mobile computing technologies

Benefits

• Vehicle allowance
• Fully funded Health insurance
• Long service awards
• Enhanced leave entitlements including Birthday leave

Applications close on Friday 16th of October 2026.

Please note thatapplicants with the right to work in New Zealand will only be considered for this position!