Support Worker - Hawkes Bay

IHC; Hastings; On-site; NZD 68,000 - 97,000; Full time

Benefits offered by this job

Long service leave

Insurance benefits

Refer a friend bonus

Employee Assistance programme

Job summary

IDEA Services is seeking a Support Worker in Hawke's Bay to help people with intellectual disabilities enjoy great lives at home and in the community. You will support daily living tasks, personal care, budgeting, transport, and meaningful activities, promoting independence and social connections.

Rostered shifts including days, evenings, sleepovers and weekends are available. Pay starts at NZD 25.65–30.13 per hour with progression as you gain qualifications; generous leave entitlements and

Qualifications

• NZ Certificate in Health and Wellbeing Level 2 or equivalent required.
• NZ Certificate in Health and Wellbeing Level 3 or equivalent preferred.
• NZ Certificate in Health and Wellbeing Level 4 or equivalent preferred.

Responsibilities

• Support people to grow independence and learn skills for daily living (e.g. using public transport, getting a job, manage money, cook a meal).
• Support people with their daily activities such as shopping, cleaning, showering and attending medical appointments or medicine administering.
• Help people with their interests and hobbies (e.g. going to the park or beach, participating in sport, art and crafts).
• Drive IDEA vehicles to transport people to places in the community.
• Support people to recognise and respond to emotional overwhelm and react safely.
• Assist them to plan and achieve goals and make decisions.

Education

NZ Certificate in Health and Wellbeing Level 2

NZ Certificate in Health and Wellbeing Level 3

NZ Certificate in Health and Wellbeing Level 4

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• Minimum of 60 guaranteed hours per fortnight, overtime is available.
• There is also opportunity to perform up to 6 sleepover shifts of up to 10 hours' duration per fortnight (paid at prevailing minimum wage).

Mō te tūnga | About the role

As a Support Worker you will be supporting people with intellectual disabilities to enjoy great lives at home and as part of their community. This is meaningful work where you can be creative and make every day interesting in ways that are important to others.

The position will be based in Hawkes Bay. The position will be aligned to the relevant Area Office reporting to the relevant Service Manager. Your specific locations of work within the area would be as directed by your Service Manger within the Region.

What does the job involve?

• Supporting people to grow their independence and learn skills for daily living (e.g. using public transport, getting a job, manage money, cook a meal).
• Supporting people with their individual needs and daily activities such as shopping, cleaning, showering and any medical appointments or medicine administering.
• Helping people with their interests and hobbies (e.g. going to the park or beach, participating in sport, doing art and crafts).
• Driving IDEA vehicles to transport people to places in the community.
• Support people to recognise and respond to emotional overwhelm and react safely.
• Supporting them to plan and achieve their goals and make decisions and choices.
• Making sure they can have strong connections with their whānau and community.
• Helping them stay healthy and make positive choices about their lifestyle.
• Check out our website to learn more:https://www.idea.org.nz/become-a-support-worker

Nōu te rourou | What's in it for you?

• Pay rate is based on NZ Certificates in Health and Wellbeing or a recognised equivalent qualification with a clear salary progression as you learn:
• - NZCHW Level 2 or equivalent $25.65
• - NZCHW Level 3 or equivalent $27.89
• - NZCHW Level 4 or equivalent $30.13
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREEEmployee Assistance programme service anytime you need health and wellbeing support.
• NZ Certificate in Health and Wellbeing level 3 (or recognised equivalent) with 3 years relevant work experience in health sector

-OR-NZ Certificate in Health and Wellbeing level 4 (or recognised equivalent)

• Flexibility to work rostered shifts including days, evenings, sleepovers and weekends.
• A calm nature and confidence to work with challenging behaviours.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

IDEA Services Ltdis an accredited Immigration AEWV employer.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool.

We encourage candidates of all backgrounds to apply.

We welcome all kinds of diversity and the different perspectives such diversity brings to our work.