Support Worker - Forensic Rehabilitation (Awake night shifts)

IHC; Waitakere Ranges; On-site; NZD 34,000 - 42,000; Full time

Benefits offered by this job

Refer a friend bonus

Employee Assistance program

Long service leave

Insurance after 2 years

Job summary

IDEA Services, part of IHC, is seeking a Support Worker for forensic rehabilitation on awake night shifts at a secure facility in Auckland. You will help manage risk, maintain safety, monitor residents, and respond to individual needs during the night.

Previous experience is preferred, but the right attitude and life experience are valued. A Full NZ driver's license and strong communication skills are essential; training toward Health and Wellbeing certificates is offered.

Qualifications

• Previous experience preferred.
• Life experience and right attitude valued.
• Backgrounds such as security, corrections, defence, youth work, trades, or health support encouraged.

Responsibilities

• Manage risk and maintain safety during night shift.
• Monitor and support individuals' needs as required.

Skills

Calm under pressure

Resilience

Communication skills

Verbal communication

Written communication

Physical fitness

Computer literacy

Diverse clients

Driver's license

Tools

Computers/Tablets

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Support Worker - Forensic Rehabilitation (Awake night shifts)

• Shifts:Awake nights from 10.45pm to 7.15am (possible to pick up some days shifts as well)
• Pay: $24.68 - $30.13 per hour depending on relevant qualifications (additional $2 per hour allowance applies for eligible RIDSAS shifts)

Mō te tūnga | About the role

IDEA Servicesprovide forensic rehabilitation services for people with high and complex needs who have committed an offence and had contact with the justice system. We provide a 24/7 rehabilitation service that offers clinical support, vocational opportunities, and life skills programmes.

As a Support Worker on the night shifts at a secure facility you will be managing risk and maintaining safety throughout the night. You will be monitoring the people we support and helping with individual needs when required.

Previous experience is preferred, but more importantly, we are looking for someone with some life experience and the right attitude.People from backgrounds such as security, corrections, defence, youth work, coaching, community leadership, trades, or disability, addictions and mental health support are encouraged to apply.

• Someone who knows how to stand strong and stay calm
• A calm nature, resilience and confidence to work with challenging behaviours
• Physically fit and confident in high-pressure situations
• Ability to work in an environment with diverse individuals, being open-minded and non-judgmental in your approach
• Comfortable and proficient in using computers and tablets daily
• Strong written and verbal communication skills
• A Full NZ driver's license

Nōu te rourou | What's in it for you?

• $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREEEmployee Assistance programme service anytime you need health and wellbeing support.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.