Support Worker - 1:1 Support

Hōhepa Canterbury; Christchurch; On-site; NZD 33,000 - 41,000; Full time

Benefits offered by this job

Fixed rosters

Supportive team environment

Professional development support

NZQF certificate help

Long service leave

Gym and pool discounts

Discounts on fresh produce

Job summary

Hōhepa Canterbury is seeking a compassionate Support Worker to assist two services, Mara and Toe Toe, delivering personal care, meal preparation, medication management and household tasks to three houses. You will foster independence, provide boundaries when needed, and bring energy, empathy and a calm sense of humor to daily routines.

The role involves working as part of a friendly team with fixed rosters, contributing to meaningful community participation for the people we support, and

Qualifications

• Ability to assess situations and resolve problems while setting appropriate boundaries.
• Experience supporting individuals with personal care, meals and medication management.
• Willingness to work across multiple houses with flexible rostering.

Responsibilities

• Assist with routine activities, personal care, meals and household tasks.
• Support independence and personal growth for people in Mara and Toe Toe services.
• Maintain calm, empathetic communication and manage boundaries when needed.

Skills

Energetic

Empathetic

Problem-solving

Boundary setting

Calm under pressure

Team player

Driver's license

Job description

Mō te tūraōn | About the Role

We’re looking for a Support Worker that will support two different services: Mara and Toe Toe. In this role we are looking for an individual who is energetic, empathetic and able to work alongside the people that they support whilst focusing on creating a life of rich and diverse experiences.

In this position, you will possess the ability to assess situations, resolve problems, apply boundaries or provide space, while maintaining a calm presence and a good sense of humor. Your daily responsibilities will include assisting with routine activities, encouraging independence to enhance skills and personal growth. You will confidently assist with personal care, meal preparation, medication management, and household tasks. Your passion for empowering individuals to engage with and contribute to their broader community will be evident. Additionally, your flexibility and adaptability in your support approach will be crucial, as you will be providing support and care to three houses.

This position’s salary scale is set by pay equity and dependant on qualification level, pays between $23.95 and $30 per hour.

If you are looking for a new challenge this could be the opportunity for you!

About the Services

Toe Toe Service is based in Spreydon which is home to Peter. Peter is an active member of the community who enjoys participating in various activities such as cooking, household chores, and attending community events. Routine is crucial for Peter, and he thrives when he’s well-informed about upcoming events. Your role will include helping Peter maintain his daily routine, encouraging independence, and assisting with personal care, cooking, medication, and household tasks. You’ll be instrumental in ensuring Peter’s life is full of rich experiences, while also creating appropriate boundaries and providing space when needed. Empathy, energy, and effective collaboration are key attributes for this role.

Mara Service is based in Hoon Hay which is home to Jack. Jack is a 36-year-old man with autism and is looking for a Support Worker who can provide structure and stability in his daily life. Jack enjoys socialising, volunteering, and observing trains and planes, as well as watching YouTube music videos and tending to his garden. Jack thrives on a clear, written plan for each day, and you’ll be essential in helping him navigate unexpected changes that can trigger stress. During times of high anxiety, Jack may express himself through physical aggression, so the ability to stay calm under pressure and quickly find solutions is important. As Jack is non-verbal, you’ll need patience and the ability to communicate with him through gestures, images, and simple, clear sentences.

Nga haora kua tohua | Rostered hours:

• Sunday 9am to 4pm (Mara)
• Monday 9am to 4pm (Toe Toe)
• Tuesday 9am to 4pm (Toe Toe)
• Friday 5:30pm to 9:30pm, 9:30pm to 7am (Sleepover) (Mara)

Hands on hours: 50 | Sleepover: 19

Total hours per fortnight: 69

Mō koe | About You

You will either be an experienced Support Worker looking for a change or you are simply looking for a career where your enthusiasm and passion for helping others will make a real difference in people’s lives.To thrive in a Support Worker role at Hōhepa you will be:

• Self-motivated, energetic and flexible with a high level of initiative.
• A team player - Work closely with and supporting your colleagues, creating a great team environment.
• A kind nature with a can-do attitude and willingness to learn and continue to develop your skills as a support worker.
• A commitment to upholding the principles of Te Tiriti o Waitangi in all aspects of the role.

Nga hua o te mahi ki a Hōhepa | Benefits of working at Hōhepa

At Hōhepa, as part of our team you will:

• Have certainty of hours through fixed rosters
• Enjoy a great person to-staff ratio, allowing for more personalised support
• Work in a fun, friendly and supportive team environment
• Receive ongoing support for your professional and career development
• Support to complete a NZQF Certificate in Health and Wellbeing level, 2, 3 or 4
• Long service leave
• Christchurch City Council Gym and Pool Membership discounts
• Untamed Organic Vegetable discount

Applications close on 24 August 2026; however, applications will be reviewed as they are received.

Applicants must have a NZ full driver’s licence and ability to work in New Zealand.

Please note that the 90-day trial period will apply to any successful applicant who hasn’t previously worked for Hōhepa Canterbury

At Hōhepa the role of a Support Coordinator is what is often referred to in the wider healthcare sector as a Support Worker. We feel that the title Support Coordinator better reflects the nature of the role, which requires working in partnership with the people receiving support to ensure we are achieving our organisation mission of every life fully lived.