Student Success Coach: Elevate Academic Achievement

Massey University - Te Kunenga ki Pūrehuroa; Wellington; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

UniSaver superannuation

University holidays

Health insurance subsidies

Staff discounts

Study fee concession

Job summary

Massey University is seeking two Student Achievement Coaches to support tauira across Wellington, Auckland or Palmerston North. You will provide proactive coaching, use data insights, and develop collaborative plans to boost academic achievement and hauora.

These roles require a tertiary qualification with a Master’s degree preferred, and you will work with diverse student communities to improve retention, progression and wellbeing.

Qualifications

• Two full-time, permanent positions.
• A tertiary qualification is required with a Master level degree preferred.
• Demonstrated experience building effective relationships with diverse stakeholders.
• Excellent communication, interpersonal and problem-solving skills.
• Student-centred and manaaki-focused approach to supporting others.
• Strong analytical skills to interpret data for student interventions.

Responsibilities

• Provide proactive coaching and support to tauira throughout their learning journey.
• Use student data and analytics to identify students who may benefit from additional support.
• Develop collaborative success plans that support academic achievement and hauora.
• Build trusted relationships with students and internal support services.
• Apply evidence-based coaching approaches, including the GROW coaching model and cognitive behavioural techniques.
• Contribute to initiatives that enhance student engagement, retention, and success outcomes.
• Take a whānau-centred approach to supporting diverse student communities.

Skills

Student Success

Student Support

Academic Coaching

Student Engagement

Case Management

Student Retention

Student Wellbeing

Pastoral Care

Relationship Management

Stakeholder Engagement

Coaching and Mentoring

Learning Support

Strengths-Based Coaching

GROW Coaching Model

Cognitive Behavioural Techniques

Data Analysis

Student Analytics

Intervention Planning

Communication Skills

Problem Solving

Education

Tertiary qualification

Master's degree preferred

Tools

Microsoft Office

Job description

Massey University is seeking two Student Achievement Coaches to support tauira across Wellington, Auckland or Palmerston North. You will provide proactive coaching, use data insights, and develop collaborative plans to boost academic achievement and hauora.

These roles require a tertiary qualification with a Master’s degree preferred, and you will work with diverse student communities to improve retention, progression and wellbeing.