Strategic Delivery Manager

2Degrees Mobile; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working options

Career development opportunities

Discounts on 2degrees products and sev

Job summary

2degrees in New Zealand seeks a Strategic Delivery Manager to lead high-impact programmes and nurture trusted partner relationships. You’ll coordinate across technology, operations and commercial teams to deliver outcomes and drive customer value.

You’ll shape delivery roadmaps, navigate competing priorities and turn complexity into clarity while keeping momentum across moving parts. Flexible working is available, and you’ll thrive on substantial stakeholder collaboration.

Qualifications

• Significant experience leading complex programmes, strategic initiatives or customer-facing delivery portfolios, preferably in a technology, telecommunications, utilities or service-based environment.
• A proven ability to build trusted relationships with senior stakeholders and customers, creating confidence through clear communication and reliable delivery.
• Strong programme, project or delivery management experience, including planning, governance, reporting, dependency management and risk management.
• The ability to bring people together around shared goals and create alignment across a diverse range of stakeholders.
• Comfort navigating challenging conversations, balancing customer needs with business priorities and finding practical solutions. A calm, organised and structured approach, with the ability to manage multiple priorities while keeping sight of the bigger picture.
• Strong commercial thinking and sound judgement when assessing trade-offs, risks and opportunities.
• Curiosity, resilience and a continuous improvement mindset.

Responsibilities

• Significant experience leading complex programmes, strategic initiatives or customer-facing delivery portfolios, preferably in a technology, telecommunications, utilities or service-based environment.
• A proven ability to build trusted relationships with senior stakeholders and customers, creating confidence through clear communication and reliable delivery.
• Strong programme, project or delivery management experience, including planning, governance, reporting, dependency management and risk management.
• The ability to bring people together around shared goals and create alignment across a diverse range of stakeholders.
• Comfort navigating challenging conversations, balancing customer needs with business priorities and finding practical solutions. A calm, organised and structured approach, with the ability to manage multiple priorities while keeping sight of the bigger picture.
• Strong commercial thinking and sound judgement when assessing trade-offs, risks and opportunities.
• Curiosity, resilience and a continuous improvement mindset.

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At 2degrees, our purpose is Fighting for Fair. Join us and be part of a team that's customer obsessed, challenges the status quo, owns it and cares for our people.

Love building trusted partnerships and making complex things happen? You'll fit right in.

Strategic Delivery Manager

Your role, your journey | Te Huarahi Whakatipu

At 2degrees, we're building partnerships that help more Kiwi customers access great connectivity in new ways. That's where you come in.

As our Strategic Delivery Manager, you'll sit at the heart of one of our most significant strategic partnerships, bringing together people, plans and priorities to deliver exceptional outcomes. Working closely with both our partner and teams across 2degrees, you'll lead complex programmes of work while building strong, trusted relationships that create confidence and drive results.

One of your first priorities will be supporting the delivery of a major product proposition. You'll coordinate activity across technology, operations, customer care, finance, product and commercial teams, ensuring everyone is aligned, informed and focused on the same goal.

This role is a unique blend of programme leadership, relationship management and customer success. You'll help shape long-term delivery roadmaps, navigate competing priorities, solve problems before they become issues and create a seamless customer experience. You'll be the kind of person who enjoys turning complexity into clarity, building strong connections and keeping momentum moving when there are lots of moving parts.

If you thrive in environments where relationships matter as much as delivery, and where no two days look quite the same, we'd love to hear from you.

How you'll show up | Tu mai Tu Rangatira

• Significant experience leading complex programmes, strategic initiatives or customer-facing delivery portfolios, preferably in a technology, telecommunications, utilities or service-based environment.
• A proven ability to build trusted relationships with senior stakeholders and customers, creating confidence through clear communication and reliable delivery.
• Strong programme, project or delivery management experience, including planning, governance, reporting, dependency management and risk management.
• The ability to bring people together around shared goals and create alignment across a diverse range of stakeholders.
• Comfort navigating challenging conversations, balancing customer needs with business priorities and finding practical solutions.
• A calm, organised and structured approach, with the ability to manage multiple priorities while keeping sight of the bigger picture.
• Strong commercial thinking and sound judgement when assessing trade-offs, risks and opportunities.
• Curiosity, resilience and a continuous improvement mindset.
• Flexible working options that support you to do your best work.
• Plenty of opportunities to learn, grow and build a career you're proud of.
• Discounts on 2degrees products and services, including a phone plan worth bragging about.

Strategic Delivery Manager

At 2degrees, our purpose is Fighting for Fair. Join us and be part of a team that's customer obsessed, challenges the status quo, owns it and cares for our people.

Love building trusted partnerships and making complex things happen? You'll fit right in.

Strategic Delivery Manager

Your role, your journey | Te Huarahi Whakatipu

At 2degrees, we're building partnerships that help more Kiwi customers access great connectivity in new ways. That's where you come in.

As our Strategic Delivery Manager, you'll sit at the heart of one of our most significant strategic partnerships, bringing together people, plans and priorities to deliver exceptional outcomes. Working closely with both our partner and teams across 2degrees, you'll lead complex programmes of work while building strong, trusted relationships that create confidence and drive results.

One of your first priorities will be supporting the delivery of a major product proposition. You'll coordinate activity across technology, operations, customer care, finance, product and commercial teams, ensuring everyone is aligned, informed and focused on the same goal.

This role is a unique blend of programme leadership, relationship management and customer success. You'll help shape long-term delivery roadmaps, navigate competing priorities, solve problems before they become issues and create a seamless customer experience. You'll be the kind of person who enjoys turning complexity into clarity, building strong connections and keeping momentum moving when there are lots of moving parts.

If you thrive in environments where relationships matter as much as delivery, and where no two days look quite the same, we'd love to hear from you.

How you'll show up | Tu mai Tu Rangatira

• Significant experience leading complex programmes, strategic initiatives or customer-facing delivery portfolios, preferably in a technology, telecommunications, utilities or service-based environment.
• A proven ability to build trusted relationships with senior stakeholders and customers, creating confidence through clear communication and reliable delivery.
• Strong programme, project or delivery management experience, including planning, governance, reporting, dependency management and risk management.
• The ability to bring people together around shared goals and create alignment across a diverse range of stakeholders.
• Comfort navigating challenging conversations, balancing customer needs with business priorities and finding practical solutions. A calm, organised and structured approach, with the ability to manage multiple priorities while keeping sight of the bigger picture.
• Strong commercial thinking and sound judgement when assessing trade-offs, risks and opportunities.
• Curiosity, resilience and a continuous improvement mindset.

What you'll get | Ngā rauemi Manaakitanga

• Flexible working options that support you to do your best work.
• Plenty of opportunities to learn, grow and build a career you're proud of.
• Discounts on 2degrees products and services, including a phone plan worth bragging about.

We know great people don't always meet every requirement listed in a job advert. If this role excites you and you believe you could make a positive contribution, we'd love to hear from you.

At 2degrees, we're committed to creating a workplace where everyone can thrive. We welcome applications from everyone, including people living with disabilities or who are neurodiverse. If you'd like any support or adjustments during the recruitment process, email us on *******@2degrees.nz. We're here to help you shine.

2degrees. It's time for something different.
2degrees, kua tae te wā kia eke panuku.