Store Team Leader — Community-Focused Retail

The Salvation Army New Zealand, Fiji, Tonga & Samoa; Auckland; On-site; NZD 67,000 - 69,000; Full time

Benefits offered by this job

Annual leave

Counselling services

Flu vaccinations

Medical insurance

Discount card

Career development

Dynamic team

Community impact

Job summary

The Salvation Army New Zealand, Fiji, Tonga & Samoa is seeking a Store Team Leader for our Pukekohe Family Store. You will motivate and coach staff and volunteers, drive sales, and ensure pricing and display standards align with national guidelines.

You will partner with the area manager on strategic priorities, lead by example, and uphold health and safety and audit requirements while delivering great customer and donor experiences.

Qualifications

• Strong leadership and team management experience.
• Ability to drive sales and manage budgets.
• Experience with health and safety and store procedures.
• Comfort with retail technology and POS systems.

Responsibilities

• Lead staff and volunteers effectively, developing a collaborative, positive team culture that provides our customers and donors alike with a great experience
• Model and perform tasks within all the store's operational functions, providing training opportunities and support to the team
• Ensure expected donation processing, pricing and merchandising operations are running in accordance with national standards of practice
• Ensure the store is well presented, providing a comfortable, safe and enjoyable environment for staff, customers and donors
• Conduct regular team meetings that provide a clear understanding of the stores purpose, desired targets and performance, and provide opportunities for feedback and flag issues
• Compliance with policies and standard operating procedures, including health and safety HR, and audit requirements
• Completion of day-to-day business, financial and administrative tasks effectively and accurately.

Skills

Leadership

Team motivation

Communication

Sales budgeting

People management

Training and coaching

Health & safety compliance

Tools

Point-of-sale software

Tablets

Job description

The Salvation Army New Zealand, Fiji, Tonga & Samoa is seeking a Store Team Leader for our Pukekohe Family Store. You will motivate and coach staff and volunteers, drive sales, and ensure pricing and display standards align with national guidelines.

You will partner with the area manager on strategic priorities, lead by example, and uphold health and safety and audit requirements while delivering great customer and donor experiences.