Store Manager | OPSM | FT | NZ | Queensgate

JobSpace; New Zealand; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Uncapped monthly bonus

Product allowance

Staff discounts across brands

Training via Leonardo platform

Job summary

OPSM in Lower Hutt, Wellington, NZ, is seeking a Store Manager for Queensgate. You will lead a team, deliver exceptional customer experiences, and drive store performance with world-class training provided.

Role offers uncapped monthly bonuses, product allowance, staff discounts on premium brands, and development through Leonardo learning platform. No optical experience required, training supplied to ensure success.

Qualifications

• Proven track record of leading a retail team.
• Strong customer service focus with drive to exceed targets.
• Experience in stock control and store operations.

Responsibilities

• Support, coach, and motivate your team to meet and exceed store targets.
• Manage retail operations, including stock control, store policies and staff scheduling.
• Deliver memorable customer service and exceptional product knowledge.
• Recruit, lead, and inspire your team to succeed in store.

Skills

Retail leadership

Customer service

Stock management

Team coaching

Job description

Store Manager | OPSM | FT | NZ | Queensgate

Brand: OPSM Location: Lower Hutt, Wellington, NZ We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more. See yourself at OPSM - become part of our family and help us make a real change in people's lives! We are currently looking for a Store Manager to lead our awesome team in Queensgate. No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience. At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years. Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more!

Why us?

• Uncapped, monthly bonus scheme!
• Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
• Up to 50% off Oakley eyewear and apparel throughout the year.
• Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
• A world of personal and professional learning through Leonardo, our online platform, with opportunity for Retail certifications to strengthen your knowledge and capability.
• Receive recognition and rewards for exceptional performance through our Rewards & Recognition Program.

Your responsibilities

• Support, coach, and motivate your team to meet and exceed store targets.
• Cultivate a culture of continuous improvement through coaching and training.
• Manage retail operations, including stock control, store policies and procedures, staff scheduling, and tracking sales team performance.
• Deliver memorable customer service and exceptional product knowledge.
• Create an engaging and positive working environment.
• Recruit, lead, and inspire your team to succeed in store.

About you

• You're a sales leader with a proven track record of strong achievements within a KPI structure.
• Proven problem-solving ability and excellent relationship-building skills.
• Exceptional time management and organisational skills
• Previous leadership experience, ideally in retail
• Passionate about helping people to see the beauty in life? Join us!

We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.