Store Manager | Drive Sales & Elevate Customer Experience

Yd Incorporated; Auckland; On-site; NZD 60,000 - 90,000; Full time

Job summary

Yd Incorporated is seeking a Store Manager to lead the yd Manawa Bay team in New Zealand. The role focuses on delivering sales growth, elevating customer experience via the yd CLASS selling steps, and developing a high-performing store team.

You will promote engagement, mentor staff, and uphold brand integrity across all communications while driving KPIs and ensuring best-in-class visuals and merchandising guidance.

Responsibilities

• Deliver consistent sales growth and drive store performance.
• Develop a high-performance culture promoting team investment, employee engagement, retention, and growth.
• Instil a supportive feedback culture focused on recognising and developing the team.
• Represent the brand with professionalism and integrity across all communications.
• Deliver an exceptional customer experience through the yd CLASS selling steps.
• Drive and maintain store sales performance in line with retail goals, budgets and KPIs.
• Regularly analyse sales reports to guide actions that increase traffic and sales performance.
• Execute VM guides under the VM Team to ensure strong commercial implementation.

Job description

Yd Incorporated is seeking a Store Manager to lead the yd Manawa Bay team in New Zealand. The role focuses on delivering sales growth, elevating customer experience via the yd CLASS selling steps, and developing a high-performing store team.

You will promote engagement, mentor staff, and uphold brand integrity across all communications while driving KPIs and ensuring best-in-class visuals and merchandising guidance.