Store Leader in Lake Tekapo | Retail Ops & Team Growth

Foodstuffs South Island Limited; Lake Tekapo; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Autonomy

Professional development

Lake Tekapo living

Job summary

Foodstuffs South Island Limited's Tekapo Four Square is seeking an experienced Store Manager to lead the busy Lake Tekapo supermarket alongside the Owner Operator. You will steer day-to-day operations, drive sales and service, and build a high-performing team in a stunning New Zealand destination.

This hands-on leadership role focuses on safety, compliance, and store presentation while delivering a memorable shopping experience for locals and visitors alike.

Qualifications

• Minimum 2 years' management experience in a supermarket or retail.
• Proven leadership and people management skills.
• LCQ Qualification and Manager's Certificate.
• NZQA Food Hygiene Units 167 & 168 (or equivalent).
• Knowledge of New Zealand Health & Safety requirements.
• Understanding of New Zealand employment legislation.

Responsibilities

• Lead the daily operation of the supermarket.
• Ensure departments achieve sales, gross profit and wage budgets.
• Drive stock control, stock ordering, receiving, and inventory management.
• Maintain exceptional retail presentation standards throughout the store.
• Oversee store maintenance programmes, repairs, and key-holder responsibilities.
• Manage alarm callouts and ensure critical store systems remain operational.
• Lead, coach, and develop department managers, supervisors, and team members.
• Conduct performance reviews and support ongoing staff development.
• Assist with recruitment and onboarding of new team members.
• Foster a positive, supportive, and accountable team culture.
• Deliver exceptional customer service standards across the store.
• Handle customer concerns professionally and effectively.
• Promote product knowledge and ensure accurate advice is provided to customers.
• Ensure compliance with Health & Safety, Food Safety, and company policies.
• Maintain Loss Prevention and security procedures.
• Promote a strong safety culture where everyone is accountable for workplace wellbeing.
• Ensure compliance with NZ employment and retail legislation.

Skills

Leadership

People management

Customer service

Communication

Administrative skills

Education

LCQ Qualification

Manager's Certificate

NZQA Food Hygiene 167/168

Job description

Foodstuffs South Island Limited's Tekapo Four Square is seeking an experienced Store Manager to lead the busy Lake Tekapo supermarket alongside the Owner Operator. You will steer day-to-day operations, drive sales and service, and build a high-performing team in a stunning New Zealand destination.

This hands-on leadership role focuses on safety, compliance, and store presentation while delivering a memorable shopping experience for locals and visitors alike.