Spark Brand Ambassador

Lagardere AWPL External Careers; Queenstown; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Parking

Dynamic airport environment

Staff discounts

Career development

Paid parental leave

Referral program

Wellbeing leave

Employee assistance program

Job summary

LagardèreAWPL is hiring a full-time Spark Brand Ambassador at Queenstown Airport to be the face of Spark for travelers from around the world. You will deliver a memorable customer experience, showcase Spark products, and share brand stories in a fast-paced travel retail setting.

Shifts cover 40 hours per week with 11:00–19:30 and 13:00–21:30 slots, across all seven days. Airport life requires flexibility and outstanding presentation to travellers from all corners of the globe.

Qualifications

• Genuine communication skills and ability to engage with diverse customers.
• Proven sales experience in a busy retail environment.
• Presentable and confident representative of a global brand.
• Willingness to work early starts, late finishes, weekends and public holidays.

Responsibilities

• Deliver VIP service that makes every traveler feel valued.
• Stay up-to-date with Spark offerings and mobile network trends.
• Maintain a welcoming, engaging retail space and ensure smooth transactions.

Skills

Communication

Sales experience

Customer service

Presentation

Job description

Be our Spark Brand Ambassador at Queenstown Airport!

At LagardèreAWPL, we're not just the largest Travel Retail operator in the Pacific - we're the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts - and now, we want YOU to join our team!

The Role:

In 2024, Spark was awarded New Zealand's most reliable mobile network with the widest coverage by Opensignal.

In October 2025, the latest Opensignal Mobile Network Experience Report has Spark continuing to lead New Zealand in coverage experience, 5G coverage experience and offering a top reliability experience than our competitives!

As a Full-Time Brand Ambassador, you'll be the face of Spark at Queenstown Airport, delivering an exceptional customer experience to travellers from all over the world. You'll engage, inspire and connect with customers by showcasing our products, sharing brand stories, and creating memorable moments in a fast-paced travel retail environment.

40 hours per week - 1100-1930/1300-2130 are the shifts across the 7 days.

What You'll Do:

• Deliver VIP service that makes every customer feel like a priority.
• Stay on top of the latest trends with regular training and updates on our SIM offerings.
• Maintain an eye-catching, welcoming space that invites engagement.
• Keep things running smoothly with fast and efficient transactions.

What We're Looking For:

• You've got the gift of the gab and love engaging with all kinds of people.
• Strong sales experience in a busy environment prioritised!
• You're well-presented, confident, and proud to represent a global brand.
• You're flexible for early starts, late finishes, weekends & public holidays - because airport life never stops!
• Valid working rights and ability to obtain an Airport Aviation Security ID Card.

Perks & Benefits:

• Parking - Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment - Work where no two days are the same
• Staff Discounts - Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development - We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave - We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program - Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave - From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health - a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.